The Pink Box — Restaurant in Suffolk

It pains me to give such a low rating because I love supporting local businesses, but I have to be completely honest about my experience(s). My first time visiting here it was pretty late in the evening, 10 or 15 mins before closing but I just had a few questions about the services they provide. When I walked in, I wasn’t greeted and the young lady was very dry and unwelcoming. I gave her/this place the benefit of the doubt; maybe she had a long day and faulting myself for coming in so last minute. The next time, I went in the middle of this business day to purchase some cupcakes and the same young lady was there. Again, I was not greeted and I received the same dry, uninviting service. It really seemed as if she did not want to be there. Aside from the service, the cupcakes were good, but I will not be returning because of the poor...

Horrible first time experience. My family and I were so excited to come here and try some delicious dessert. We arrive and a younger lady in a head wrap approached us. She was very nonchalant. Not very inviting. Being that they were open until 7p, we didn't think getting desserts would be an issue. Well, they only had 11 cupcakes left, Which seemed to be a good thing. We were left to settle with what they had. We decided to just get all 11 cupcakes. The deal was 12 for $30. We were only left with 11. Instead of the young lady taking off the difference so that we could finish clearing everything out. She refused and charged us for the difference of 5 individual cupcakes. Which actually came up to $35 verse the dozen deal. I'm not really sure why she refused but this establishment lost business due this situation. I will not...

These cupcakes slap and my 8 yr old niece said that they are “bussin bussin”. We both had chocolate and they were simply amazing. Very soft interiors, nice beautiful frosting, the sugar level was exactly where it needed to be and the presentation was well thought of. Last week, I had the lemon … and Lawd have mercy, I could eat that one all day. If I remember correctly, the lemon had a sauce in the middle , either way that one was crack too. The business is clean, the staff is friendly and if the chef is around she will walk you through your taste buds. I will go back , simply because each cup cake is different (no one has been the same thus far). Thank you for opening this place. It is my...