Last night we ordered take out from here and assumed the things that we ordered did not have peanuts, since they weren't things that traditionally had peanuts, like beef lo mein. Everything turned out okay, but we did end up having to use their epipens and call EMTs.
Afterward, the restaurant was absolutely amazing and did offer us some refund. I did tell them that I would fix some of this review and you should know that they were very prompt with their response and very concerned for the girls, which was nice.
I'm only leaving the allergy alert because there are other people with peanut allergies and they don't mark it on the menus. It turns out that they have peanuts in their lo mein sauce and a few other things, that they don't specifically disclose. No, legally they don't have to disclose that, which is a different problem.
They also told me if we had mentioned that the girls had peanut allergies, they would have recommended only things that were steamed, or not recommended the restaurant in general, which is good.
All in all, the food is good, the service is great, but if you have peanut allergies, the restaurant and I both recommend not...
Read moreBEWARE- This establishment WILL NOT accommodate if you are not pleased with the quality of your food. I came in on Monday evening about 7:30pm just before closing around 9pm. They are closed on Tuesday. I ordered $68 worth of food. I was only unhappy with the taste of the Singapore noodles and fried chicken. They were poorly cooked and they were busy which I figured was the cause of this issue. It happens sometimes and that’s okay so I asked if I could return these food items and get another order of the same dish with a receipt present. I was told NO they can’t accommodate. I was told I should have mentioned before closing that Monday evening which I had not made it home and eaten my food by closing time. They are closed on Tuesday so I called when I could the next business day. I was very nice while expressing my complaint about my food items and the lady kept saying NO, CANT redo those 2 items. I eat there often but this is very POOR customer service. I also noticed their food score has gone down as well which prompts concern too. WARNING the public this place does not offer good customer service and doesn’t value their...
Read moreThe food was delicious. Some of the best I’ve had in the area. Here’s my complaint… the menus online and the menus posted on the windows at the front of the store are incorrect and about $3 cheaper than what it actually cost. When I mentioned it to the younger girl at the register, she was rude and said, “those menus are wrong & so are the prices. This is what it cost. Do you still want the food or not?” I then replied that of course I wanted the food but maybe they should take the menus down and replace them with current ones. She rolled her eyes at me. The current prices are still good and the food was good so I have no problem paying. The problem is her attitude and the fact that prices are...
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