Domino's Pizza — Restaurant in Sugar Land

This place shouldn't even have 1 star, its a truly dispicable place with terrible customer service. I ordered a pizza and was sitting by the counter since it only takes 15 minutes to make one. But soon tlas time dragged on, I realized 23 minutes had gone by. Just then another customer walks in saying he had been waiting and hour and thirteen minutes for a pizza with a coke. He immediately demanded where his pizza was and how could it possibly take so long to make a pizza. Well, the manager was extremely rude to him and instead of apologizing to him he started responding sarcaticaly to himand said, "would you like us to cancel your order?" The guys was angered by that point and he answered by saying if the manager was crazy, he had already waited more than an hour. By the time this happened I had already had asked if my pizza was ready and they kept saying it would be in 2 minutes. Did I ever get my pizza? No. I waited 10 more minutes before deciding I should just cancel it. The other customer and I tried calling Dominoes to make a complain but no one ever answered. All in all, this place should be shut down, especially after I saw how many people were unsatisfied in the other comments. I was still hungry since I was working, do I went to Papa Johns and my pizza was ready in 7 minutes, proving that a pizza isnt so...

Well lets just say I had to at least rate 1 star to comment . order from this location online which we have done in the past and we've received a notification that our pizza has been delivered. Funny because we were empty handed still. So my wife calls and first they said the driver said he delivered it and someone signed for it at the address. Well there was a mixup somewhere and then they said that they would make another order which would take another another 25-30 minutes so we decided just to cancel our order which then would take up to 5-7 days for a refund. So my wife gets upset and agrees to the refund. So out of disappointment I call to get the 411 and complain to the manager who wouldn't give me her name upon request and just puts the driver on the phone and he explains that the addresses were confusing when the address is on top of our garage. Well he ended up giving they pizza to my neighbor signed and took the pizza with out denying it. It just shows that anyone can steal your credit card number and use it because the drivers dont check the receipts anyways. Im done...

On August 7,2022 I called this Domino’s location to place an order for delivery. An associate answered by the name of Andreas Garcia. He immediately told me he couldn’t take my order bcuz they were so busy. I was like I’ve never heard this before and it didn’t matter how busy you guy’s are you have to take my order. Plus I was calling to redeem my free pizza which expired on this day. He continued on about how busy they were and cursed at me over the phone and hung up. I tried calling back but nobody picked up. So I drive down to our local Domino’s to see what was up Andreas Garcia. He still refused to take my order so that’s when I asked for the manager and lord behold he was the manager. So now we have managers cursing at customers at Domino’s!! He has no business running that store location or any other location. This guy should be fired and made an example of for other managers. I’ll never go or order from this location again or any other. Domino’s lost a...