Jollibee — Restaurant in Sugar Land

We love coming to Jollibee to get our fried chicken and Filipino food cravings met!

Food (the most important part!): • I always get the 2 piece Chickenjoy with 1 side with regular chicken. I love their jolly spaghetti and palabok and swap between those as my side. The fried chicken is crunchy crispy yet somehow also moist and juicy while also full of flavor. I can't get enough of it (one time I ordered a 1 piece Chickenjoy meal and HIGHLY regretted not ordering one more piece of fried chicken, lol) • Spicy Chicken Sandwich is delicious with the sauce, jalapenos and the soft tasty bun. Fries are what you expect - a reliable side • Their mashed potatoes and gravy is solid – I love dipping anything into it such as their adobo rice, fries, and fried chicken • Pineapple quencher is not very sweet, which is a huge compliment. It's refreshing and I love that it's not overpowering my meal with sugar! • I hope they bring back their Ube pie – we really thought it was great and not too sweet (a great thing!) with a flaky outer shell • We've done dine-in and take out and we are always so happy to see how crispy the chicken is STILL after sitting in a take out container. Magic.

Customer Service & Interior: • It was very clean and staff provides nice service each time similar to Chick-fil-A • Bathroom is consistently clean and well stocked

Parking & Drive-Thru: • Never had an issue with finding parking during the daytime and early evenings (between 12pm - 8pm) • Drive-Thru is also reliable and quick enough

For me, if something didn't meet my taste preferences (which is very subjective to each person and you can't please everyone), I wouldn't knock a star off of a review for them.

They clearly state that their spaghetti has a "signature sweet-style sauce". The food has been consistently clean and never upsets our stomachs. The service can sometimes be slower than expected because they're short staffed which they also clearly label and also tell folks. It's still faster than going to a normal sit down restaurant and cheaper.

*TL;DR: * • Jollibee delivers what they said they'd deliver and that's what truly matters • Their delicious food is consistent and never makes us feel terrible afterward unlike other fast food...

I wouldn't have gone here if my parents kept bothering me about their fried peach mango pies. Explaining that bit about their banal tastes will hopefully place this review in context.

This franchise of the Philippine fast food giant is much less congested that the one on Kirby Drive. I went here at 11 am on a Sunday. I believe it has just more space because it was a former Pollo Tropical which I miss very much. Premises are clean and well maintained, aside for the annoying fact their window signage needs to be updated as they had a price hike on August 1.

You are greeted with the usual Filipino courtesies and I began to place my order. This started with taking all of the peach pies (20 of them at 2.65 ea), palabok fiesta, chicken joy "meal", and a halo halo for desert.

Peach pie is very good. It had a decent amount of sugary filling and had a nice crispy but yielding crust. I ended up the last of them the following week when my parents just forgot them.

Palabok fiesta with one piece of fried chicken (11.99 with drink and 0.50 pineapple quencher upgrade) is basically white vermicelli noodles with gravy. Gravy has ground pork and very greasy, but good. On top are a few 40-60 size shrimps, two thin slices of boiled egg, some crushed chicarron. Oddly it had what it looked like cilantro on top, but I didn't taste it. Good but not filling by itself.

I was glad to have the fried chicken back me up. Chicken was juicy and crispy. I would say it would be similar to Church's but more better fried. Gravy is your typical McCormick gravy with some chicken bullion and black pepper added to it. Nice but I don't see why there is so much raving about it.

Halo Halo (5.49) was good with all the essential elements of this desert. Not too much condensed milk in it like most places I have been. It was balanced and fairly priced.

Service is as good as can be as a fast food restaurant can be. Food came out relatively quickly and the tables were bussed promptly as I can see.

Majority of Filipinos go here for I believe nostalgic reasons. It is authentic in a way. The food is decent, good even for fast food. I'm just lamenting that we don't really have a exceptional true Filipino restaurant and no longer have a . . . ....

I would give it 3-4 stars for novelty if it weren't completely overpriced. A (tiny) 1-piece chicken with a Jolli spaghetti side set me back almost 13 dollars. That's insane! For what is it, namely (let's face it) very basic poor people's food, it is ridiculously overpriced.

The pineapple quencher cost ¢50; that's more than fair. But that's where it ends.

You get a portion of noodles about half the amount of what, say, Olive Garden serves you on a proper plate with a topping of sweet spaghetti-o sauce and about 4 thin slices hot dog cut into (individually $6.99). If this were $3-4, I'd be back. Often.

The lonesome 1-piece of chicken was about as much meat as 2-3 chicken wing tips. I'm guessing that was supposed to be $4-5 then. It was tasty, but, again... just all to pricey for what it is.

Also noteworthy to mention that the online prices seem to differ from the in-store prices at this location. Some items appear to be cheaper online, some the other way around. Seems arbitrary.

Overall, it's worth a try if you're looking for what anecdotally every Filipino kid grew up with back home, or just for the novelty. But we won't be back; it's just not good value.

A note about the service: it was a busier-than-normal weekend lunchtime after lots of people were still without power. The staff was all hard at work, though absolutely none of them looked remotely happy to be there or could be bothered to go beyond requirements; the orders were churned out reasonably fast, however, and the...