Baskin-Robbins — Restaurant in Sulphur

This place is very frustrating. Several times in the morning I have wanted to go inside to see the actual donut selection (drive through donut menu is terrible). The hours show they are open and even the hours on the door show the inside to be open, but the kids running the place keep the door locked until they want. I enjoy seeing all the variety of colorful donuts freshly available, as I would think alot of people do, especially children. You would think a donut place would understand this. And it's not a covid thing, as I am writing this in June 2022. I'm not sure this place will remain open much longer, as a few times I attempted to go inside I watched several do the same and leave frustrated. Good thing Snowflake is always open during stated hours as they are literally right...

I have tried going through this Baskin-Robbins drive thru about 3 or 4 times over the last year or so. Every time, I have been disappointed with the quality and service at this store.

For at least the 2nd time, I have had to explain to the kid at the window the proper way to make an ice cream sundae.

Today, I was told that they were out of chocolate ice cream. When I asked the young lady at the window how a Baskin-Robbins runs out of chocolate ice cream, she answered, "Because a lot of people order chocolate."

This would be a great place to open a "real" ice...

Disorganized and unprofessional. I love Baskin Robbins this is not a good one. Ended up getting a coupon for a free scoop for my birthday. Man at the counter was not paying attention and when I tried to get his attention he kept walking. Lost my place in line and when I got back up to the counter the coupon was gone because of the timer. I was asking him about what to do and he just said "Are you talking to me?" He then just walked off. Definitely not coming back and I recommend not coming here. The crew has the attention span of...