McDonald's — Restaurant in Sunnyside

They treat the "McDelivery" employees like trash. Ignore them, put the orders on the back burner to all other business. This morning (830) an order sat on their counter, not even under heat, for well over 10 minutes, waiting on a drink. The RUDE employee, chit chatting with his co workers, ringing up customers up front, completely abandoned the doordash bag of food, while i watched and waited. Collected cash then would go complete those orders (no hand washing in between cash and touching food, and no gloves), still abandoning the "McDelivery" order. I asked him to remake the now cold food after 10 minutes on counter. He ignored me, yet clearly heard me. I again asked, what is the wait on the drink? Again, ignored. FINALLY, he got the drink, closed the bag and literally tossed the bag towards me and turned and walked away. And of course, the customer complained about his cold food, as if it was my fault, I took the hit on a review. Do better mcdonald's. Your delivery business is still business and shouldn't be ignored nor...

Horrible service. Ordered and was told to wait by flag poles. So I did. Saw someone walk towards us so I rolled down my window, she ignored us and proceeded tp walk to the parking lot. She looked confused standing by the front door so I told my husband to go ask if it was our order, we were the only ones waiting on an order based on ppl that went through drive through. He told her our order she said yeah but did you have a peach smooth in your order. He said no because we didn't and she had no smoothie in hand. She asked a lady who was walking OUT of the restaurant if she had a peach smoothie, last said yes and the girl handed her the order said it was theirs. Fine, went back to car. We were still waiting 15 minutes later so I called the restaurant and they were like "oh, sorry we gave it to the wrong car" . What the heck! That was our order and the girl gave in to some last that obviously was not in a car but in the restaurant! ! HORRIBLE experience, they offered to redo our order but after 20 minutes I just wanted...

4/10/25 i ordered online on app for sunnyside Wa location. I arrived at 5:05am. The employee greeted me at the window and pulled me forward. Even though I was the only person in line. As a former employee of mc donalds. I know people to this to keep TIMES down. After waiting 15 mins in the 3rd window i got out of my truck and walked up to the window and asked how long on my food. Well when they pushed me forward and cleared my order from the screen they forgot about my order. So about this time it was almost 5:20. This made me late to work. Not only did i not get my food but I was also late to work. Sunnyside mc Donalds. Need to do better. I left after getting a refund at 5:25am. This is so bad in all different ways. Not only did I order online to get to work on time, they took forever. This needs to be addressed to not pull people early because they get forgotten and messes up...