Pedro's Grill & Cantina — Restaurant in Superior

I've always been an adoring fan of Pedros. A staple for date night. About a month ago, my spouse and I ordered a to-go order. We called in our order on this particular day because the online ordering system was down (1/31/25) So we picked up our order, paid with a card and left a $15 tip (45%!!) and headed home. We ordered our usual order - El Tri, Barria Tacos w/ cheese & a side of queso. When opened up our order I was immediately disappointed to find they had left out the salsa for the chips, no limes for my tacos as requested and they also forgot the consumè for my tacos- it's NOT the same without it. That's half the order. You get 3 tacos and the sauce. Now what? So we should grumbled to one another before my husband made the call. The lady on the other end said she would take down our name and next time we came in we would get 1 entree free with the purchase of another. Fair enough. So fast forward to this evening, it's my husband's birthday. We thought Pedros sounded good so we called in our order since we had this free entree. We called, explained the situation, they "looked us up" and found nothing. Said instead and because it was "only an error of missing the sauces" they could give us a discount of $5-$10. We went back and fourth with them about how that isn't what they told us then but they were not budging. We place the order anyway. We pick up the order. Only $5 taken off our total which was essentially ONLY the tax because the food itself was the total we paid. No tip left this time. I was really disappointed to have a disappointing order once (for a second time but we brushed it off the one time thinking everyone makes mistakes) but then for them to basically brush us off, not stick to their word and 'lose' our information, that was enough for me. We got the food home tonight and I didn't even want it after that interaction. We used to love pedros but they did nothing to correct their error so we won't be back. Distasteful...

My wife and I ate here just a few days ago. Wife had been there once already but I hadn't. I love Mexican cuisine and was really looking forward to it. Atmosphere is very appealing and comfortable. The remodel looked amazing! The menus were quite large in size and posed a bit of a problem once drinks, chips and salsa were on the table. Not a huge concern though. Once I knew what I wanted, I dove into the chips and salsa. They were very good! The salsa reminded me of a former Mexican place in Duluth that's been gone for years. So, that was a treat! The chips were deliciously light and crisp. Could easily eat them with or without salsa! Very tasty. I ordered the Burrito Cancun and it came with rice. Presentation was good. My food looked delicious and it was! The rice left a bit to be desired. It resembled and tasted like the 90 second microwave Spanish rice from the store. It didn't quite taste authentic but it wasn't terrible. I ate my entire meal and a few baskets of chips. My wife enjoyed her meal and even mentioned her food was much better this time. However, I can't in good conscience give them 5 stars. My wife had ordered an Elote' corn dish with her meal. It was forgotten not once, not twice but 3 times by our waitress. By the time it showed up, we were almost finished with our meals. Then my wife had me taste it after her. It was very sour and over seasoned. Our waitress did remove it from our bill but it was something my wife really wanted to eat. I absolutely recommend Pedros! There food, atmosphere and service...

Went to dinner on a tuesday and it was moderately busy, have been here when it was busier and have had better service. We got seated immediately and waited about 15 minutes to put an order in(not bad at all). Got cold queso (that has never been a problem any other time we've had it here). Asked to have the cheese warmed up and it came out warmish. When I mentioned it to the waitress she said this is how it is here, so do you want it, my reply "not if it isnt going to get any more warmed up". We asked about the tacos and what came on them but those came out wrong after an hour of waiting for tacos on Taco Tuesday, the wait is the least of the issues here tonight. We have been here many times and loved it the first couple times but now the quality of food and service is suffering.

10/16/2024- Ordered online went into pick it up, was told it would be right out and waited 10 minutes. Then was asked if I order from Cloquet, I did not. Then they try to find my order, waitress found it but didn't get to the kitchen? At the end it was a "it will only take 5 minutes if you want it" we wanted it when we ordered it not waited 55 minutes for food we didn't even get. Will never return. Always something wrong with our order. Food is great but the continuous errors and now with an error big enough to result in no food just...