You should probably remove the curbside pickup option from your website if you're not actually going to do the whole bringing it out to your car part. I get that it's dumb and petty to be upset over something like this, but man. I have chronic joint pain and the last thing I wanna do after getting off work is get in and out of my car multiple times. So when I saw this subway offered curbside I was so happy! But then I got to subway, at the time I had scheduled for, and waited. I could see the order sitting on the pickup shelf, it was finished. There was no one in the store other than the worker at the counter and the manager who was cleaning the windows. Curbside usually takes a few minutes and they were both cleaning I get it. So I waited. But then it had been an entire 15 minutes, the manager had looked at me multiple times and just kept cleaning the windows. I am hungry so eventually I just gave up waiting and go in to grab my food. Not even a glance from the employee at the counter. I just... I know everywhere is understaffed and underpaid, but when the store is a ghost town and you don't close for another entire hour there's no excuse for not completing the...
Read moreI order 2 sandwiches and a Large diet coke on the app so I could pick it up , then once I got my food and got home I realized the messed up both sandwiches , so me and my wife had to go back this time together , and she got down so they could remake it , and they started telling her that it was my fault that the sandwiches where wrong , which it didn’t make no sense I order it on the app and exactly how I wanted them, and it says on the recipe exactly what it has and the ingredients that it comes with and they said it was my fault? That doesnt make no sense at all, it says on the recipe and on their screen what it comes with, and she tried to say that the sandwish didn’t bring pepperoni , she said it had bacon , the sandwich name was “The Benissimo” it comes with chicken and pepperoni Then we went home and when we look at our sandwiches my wifes sandwich was messed up again , It was two girls at the store , one young girl with glasses and a older women with...
Read moreNot sure what is up with this location if it’s just this manger I feel bad for her I used to work in at a dibellas but this black lady with short curly hair always seems like she hates her life here and whenever I order a sub and she’s there she just throws stuff in the sub with no care for who’s buying and eating it. I get if for my wife on days I don’t cook and the sub is barely cut when she’s working . Not sure if she’s just upset with a lack of help but yall need to help this women out cause I can’t really recommend this place to her than the fact it’s like 5 minutes closer to my play than driving over to Walmart. She seems like she can’t be bothered with the people coming in ordering . As a former dibellas manager I understand being frustrated but it’s kind of a really bad look when I come to this...
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