Raising Cane's Chicken Fingers — Restaurant in Tamarac

Date of service: 06/05/25 @ 12:30pm OK where do I begin? First of all, it is very tight and confusing upon entering the location to the drive thru. There was a guy begging for money in the line while I was trying to tightly squeeze in to follow around the building to the drive thru. Once I got to the window after ordering, the two young ladies that were assigned there were super hyper and screaming out to both customers and staff. The car in front of me was told to go to the stop sign to wait for food, but must have got confusing instructions due to the hyper young ladies that had the giggles. As he drove passed the stop sign, they started chasing him to tell him to stop while calling him names which I will not repeat here. Another staff member yelled out thru the window how stupid he thought the flow of cars was going. All of this in ear shot of customers. To be frank, it was a shit-show there. But here’s the kicker. Look at the pics I’ve provided for your review. This was the 3 piece combo for $11! Look how tiny the strips of chicken are and the amount of fries and the half toasted bread. Not sure if there was suppose to be Cole slaw but neither of my combos had it. I will NOT be returning. I just don’t see the hype. I’ll gladly go back to PDQ. Just an honest ‘buyer beware of what you’re...

I hardly EVER write reviews, but think it's necessary to do this one. If I could give this place no stars, I would. This was my first time ever going to this place, and I hated my experience.

I was in the drive-thru ordering the food, and a young employee there was standing in the middle of the menu, blocking me from being able to fully see it. I had to ask him several times if he could scoot over so that I can see it. He seemed as if he were annoyed and/or did not want to be there.

Then, I pulled up to pick up my food, and a young female employee seemed a bit digusted when I told her the name I placed for my order. It was not an inappropriate name, but she mentioned that patrons are not allowed to have nicknames.

No one smiled. It was as if they were going through with the motions. Chik-Fil-A would NEVER. The employees really seemed as if they did not want to be there. I would have gone inside and asked to speak to the manager, but it would be a waste of time.

You have inexperienced and disinterested people working at this place. The product alone isn't going to make this place do well. There are a TON of other options around. They better tighten up, especially in this economy.

In all my years on this Earth, this was BY FAR the worst customer service I have evee had at a...

I am writing to express my deep concern regarding a serious issue during a recent visit to your restaurant. After purchasing a Sprite drink for my daughter, we discovered a large black nozzle top left inside the cup. This was an alarming and careless oversight that could have posed a choking hazard.

The experience was visibly frightening to my daughter and completely unacceptable from a health and safety perspective. I spoke with Jennifer, the restaurant leader, who acknowledged the incident and offered a refund. While I appreciate the gesture, I do not believe a simple refund appropriately addresses the severity of the situation.

I am requesting a more thorough response to this matter. Specifically: • An explanation of how this happened and what corrective measures will be implemented to prevent future occurrences. • A formal apology and assurance that your team understands the seriousness of the issue. • Consideration of additional compensation for the distress and safety risk caused.

I hope to resolve this matter professionally and promptly. Thank you for your attention.

Update: Legal got back to me, apologized, but offered only a small amount. My daughter has been experiencing stomach pain ever since...