Applebee's Grill + Bar — Restaurant in Tampa

Update.. 1/2/24.. So I did what the person or robot below said. I was directed to this chat robot. I chose email and phone. I received an email from them basically pointless saying contact us with what happened and we will try to make it right. So I replied.. I challenged someone from corporate to meet me there at this location. This Thursday 1/4/24 at 4:05pm.. No reply from corporate. No real surprise there since service is horrible to non existence. Why should corporate be any different. At least there is no fake being nice, lies, broken promises coming from them. As I received no further reply via email or phone calls.

12/29/23 How is this place even open??? In the past 6 months I have tried this place 4 times to many. Each time with some of the worst service ever. June 2023 went in sat down. Drink order taken after 15 minutes of waiting. 20 minutes later no drink no order taken.. We got up and left. September. Again same thing happened that happened in June. December Decided Dec 22nd to order take out. Service decent. Food over cooked. Medium meat should not be black. But the very pregnant server was great. Decided to try one more time today. based off the very pregnant server from last week. Dec 28 2023.. Decided to get take out for 4 people. Had orders ready to order. Now I was told on Dec 22nd that all take out orders are back door. The car side to go. So I arrived. Entered the car side to go. I sold there 5 plus minutes. Bar person saw me. Blond host saw me. 2 pot smelling workers even came in went in back. Not a single person even addressed me. About the 9 minute mark this guy walks in frontage main door. Wearing very dirty blue jeans, dirty cloths. Looks boarder line homeless. Has a old drink cup in his hand. no name tag. Walks up asked if I have been helped. I said no. He asked what is the name. ai replied No one has taken my order. He said well no one works over here. Well he stated the obvious. I said guess since no one wants to take my money ill go somewhere else. I left. as this homeless person, and he stunk of body oder Said I'll help you. Very sad that not a single person who is getting paid to work there will do their job. How is this place still open? This really also feels discrimination. Is it because I am Asian. That I get no service. 10 years ago this place was just fine.. Horrible now. I can't even pay to get...

I went to meet friends on a Monday at 8:30. I was standing at the Host/Hostess Stand for almost ten minutes. While waiting, a lady walked in from outside with her plate in her hand. So I knew to set the bar low. I ended up having to call the restaurant to get someone to come seat me. I liked the booth. The booth is why there is a star. It gave me a clear shot of the demonic contraption connected to the (I must assume) nuclear powered loudspeaker perched directly above the table. So I could see what auditory assault was upcoming, be it English or Spanish. Imagine sitting in the backseat of a car while the driver’s having a conversation with the passenger and constantly flipping the station, talking over whatever they stop on, having no clue where they’ve temporarily landed. Like that. Several televisions. The one above the Jukebox From Hell actually had a static shot of an empty race car track. Stands looked like they held 200 people. The others were tennis. ONE, tucked off to the side of the bar had Monday Night Football. ONE. It has now been twenty-five minutes since I arrived. My waitress comes up and apologizes saying “Nobody told me you were here.” The “Manager” is who put me there. There was an eight top, two other tables, and six people at the bar. Our party saw her three times in about an hour. She was not covering the eight top. I’ve seen enough episodes of “Bar Rescue” to see what happens when you have way too many dishes on a menu that don’t share ingredients with minimal traffic. The UN has fewer flags so I got cheese sticks. Honestly, they were fine. My friend’s girl had a cheeseburger quesadilla. While waiting for them to arrive, and meet my server, I actually took a picture of it off the menu to send my wife as it was one of the worst looking plates I had ever seen. I was shocked they would show that monochrome thing on their menu. Then she got it well done. Safer? Sure but… ick. Jay got salmon, and my concerns of having more perishable things than you can sell were confirmed. Freezer burned fish, limp broccoli. I don’t drink, but they had his third choice of tequila. So if drinking is your thing, think well brand. The prices are low for a reason. My friends, you have...

Terrible experience!! If I could rate this a negative 5 I would! Told the waitress I was allergic to mushrooms and she was very sweet to ensure she wrote on the ticket that I was allergic so that they would not cook my food anywhere near mushrooms. When I received my lunch thank God I checked because there were mushrooms all inside my food! Brought it to the attention of my waitress and she was very apologetic and took it back ASAP and asked if I was ok. She then told me the manager would be right over and they would comp my meal. The manager took over 20min to come to my table and showed NO care in the world about what happened! His response when I told him his kitchen needs to be extra careful was "Oh yeah my wife is allergic to mushrooms"! I mean really??? Also I didn't realize this until after we left the person that I was with ended up paying for the meal which I think it is nonsense!!!! I called later that day and asked for the number to corporate and left a message for Regional/District manager. He contacted me back and I explained to him in detail what happened. He was very apologetic and told me he would address the situation ASAP and contact me back. Guess what??? NO Call back and still wasn't even offered any type of compensation! I WILL NEVER EVER go back to this location again and will make sure everyone knows the lack of professionalism this location holds as well as the cooks lack of attentiveness to their orders and the managers are far from managers!!! The ONLY person that deserves any type of credit to my experience was my...