Casa Mexicana Bar & Grill — Restaurant in Tampa

The restaurant is nice. The atmosphere is very colorful and there are a lot of things to look at. The waitress is always so sweet and kind. The food is yummy but it depends on what you get. The carnitas tacos are my favorite but I once tried the beef to change it up and it was not good. Also, the gentleman that sings is really a little to loud. Just being honest from my experience and for my personal taste. I felt like I had to yell to talk to people at my table.

One suggestion I have is DO NOT ORDER TAKE OUT. I’ve eaten here a handful of times inside the restaurant and I ordered to-go this time and it was awful. Everything was a mess inside the boxes, cold, leaking everywhere. The child’s quesadilla is a joke. It was basically a cold tortilla with a pinch of cheese. Overpriced at $5 and some change.

The thing that really bothered me the most was that when I ordered my food on the phone, the girl misunderstood what I ordered. That’s fine and it happens. I ordered a kids quesadilla and she thought I ordered the adult quesadilla. I really was in disbelief that instead of just giving me the adult quesadilla, she made me wait 20 more minutes for them to cook a kids quesadilla. This didn’t make sense to me at all. They were just going to throw away the other quesadilla anyway? Why not just have me pay for the kids and give me the adult instead of sit there and make me wait forever for another one?

I liked this restaurant so far until I had this particular experience. I will be fair and give three stars. I don’t think I will be going back just based on the lack of customer service and...

Two Orders of Fajitas ordered for takeout: One Steak and Chicken, no onion, with lettuce and cheese only. Order had NO STEAK and came with a salad covered in dressing that leached all over the cheese. Other order was Chicken only, no onion; refried beans, cheese and lettuce only. Again, came with a salad covered in dressing that leached all over the refried beans; but had no cheese. Also, the tortia's were supposed to be flour, they put corn tortia's instead. Took the order back only to find out that the person that took the order mistakenly put two orders of Chicken only fajitas in. It's about a 6 mile round trip. Even though the staff admitted they entered in incorrectly, the "owner" told them to charge us the extra $2 for the price difference between chicken only and steak and chicken. Dear owner... BAD MISTAKE! Your staff messed up the order, not me. You messed up the entire order by putting salad dressing in with all the sides, which ruined all of them. Charging us the extra $2 for YOUR mistakes was a bad business decision. I will drive 20 miles across town to patronize a business that cares more about their customers, than deal with your poor customer...

I had high expectations walking into this restaurant, but unfortunately, the experience was disappointing across the board especially when it came to authenticity. I ordered the queso fundillo, expecting the traditional dish made with Oaxaca cheese. Instead, I was served something that resembled melted Velveeta, combined with questionable chorizo. It was greasy, artificial-tasting, and entirely lacking the authenticity the dish deserves. The burrito was equally unimpressive bland, under seasoned, and forgettable. It lacked the vibrant, layered flavors that are the hallmark of good Mexican cuisine.To make matters more confusing, the taco section offered a choice between an “American taco” or a “Mexican taco.” I’ve never seen that separation in any truly authentic restaurant. It felt more like a gimmick than a meaningful distinction. Service was average not rude, but far from welcoming. And their margaritas? Heavily overpriced for drinks that didn’t live up to their cost. Overall, the restaurant feels more like a stylized imitation of Mexican food than the real thing. If you’re looking for genuine flavor and cultural integrity, I suggest...