Rox Rooftop Bar — Restaurant in Tampa

I rarely leave reviews, but I felt this needed to be shared. I came in with a potential business partner to explore the atmosphere and menu as we were considering hosting a client event here in November. Unfortunately, our experience was extremely disappointing.

We were seated, but completely ignored—no menus, no water, not even a greeting after being sat. We were skipped over multiple times while staff served others around us. We waited patiently for nearly an hour, hoping someone would acknowledge us, but that moment never came.

Eventually, we left without ever being served. I did speak to management before leaving, and while they apologized, the damage had already been done. We didn’t get to experience the food, service, or hospitality—just the view, which was the only beautiful part of our visit.

As someone who was genuinely considering bringing business here, I walked away feeling overlooked and deeply...

We reserved an out door table for 8. We were seated in a lounge like area (patio furniture) with tables lower than our knees. It made it very awkward for food. The food was just okay. We had the Chef's charcuterie board and two drinks. Our friends had the crab dip (this was the best thing on the table), the pulled pork sliders, and the wings. The sliders and wings were both very dry. The crab dip was almost room temperature warm vs. hot, so the timing in which we received it could have been better. There was also the mistaken orders....... We had a table of 8 seated next to us of the same nationality and with every order of food that came out, there was a mix up with our table and theirs which felt very unprofessional. We paid $75 for 2 drinks a piece and one charcuterie board (gratuity was included). For the cost of the food and drinks, added with the slow and confused service, this is not a place we'd...

Terrible service, starting at the reception. I arrived and stood in front of the receptionist, and she was visibly irritated. She didn't even speak to me to tell me that there was a waiting list. There was a family arguing with her in front of me, but I didn't understand why. I waited, went back to talk to a guy who I think was the manager, and he didn't care at all about guiding me or making me comfortable. I went to the lounge alone and there I had to ask for a chair for a family and sit next to them. Then I moved to a chair far away and stayed there for 1 hour without anyone attending to me, giving me a menu or asking if I wanted anything, until a waitress came and told me, after 1 hour, that I couldn't stay there because that space was for more people. I got up and left without drinking or eating. A frustrating experience! I don't...