Casa Santa Ana — Restaurant in Taylortown

Chips and salsa were not refilled without having to flag down the waitress. Drinks were not refilled without having to flag down the waitress. I ordered the enchilada supreme which is clearly in the same section as "favorite dinners". Says it comes with rice and/or refried beans or black beans. I asked for the rice and beans when i initially ordered. They did not come out with the enchiladas. I asked again if i could get the rice and beans. They brought it out. Then got the bill and an extra 5.50 was added for it. I told them its included with the dinner and i should not be charged extra for it. He said he apologizes for the confusion but that the enchiladas dont come with rice and beans. I said that the menu says that right at the top. He refused to take off the 5.50 charge for something that cost them pennies to put on the plate. I wont be back to spend any more money there because i didnt like how the situation was handled. A good restaurant would have apologized for the confusion then let me know that next time I know and would have taken that off the bill. They definitely need to rearrange the menu because it is confusing why that item is under "favorite dinners" but doesnt include what comes with the "favorite dinners". At the very least put a note that this item does not include...

If you're in the mood for some Mexican food and a decent drink, then you might want to check out this restaurant. While the food is just okay, they do have a good selection of alcoholic drinks that are sure to satisfy your cravings. From margaritas to tequila shots, there's something for everyone here.

While the service might be a bit shoddy, it's important to remember that everyone has off days. The staff might not be as attentive as you'd like, but that shouldn't deter you from enjoying your meal. In fact, it might give you the chance to sit back and relax while you wait for your food and drinks.

Despite the service being a bit lacking, there's still plenty to enjoy at this restaurant with the right company. The atmosphere is welcoming and the decor is colorful and festive. Plus, the prices are relatively reasonable, so you won't have to completely break the bank to enjoy a meal here.

Overall, if you're in the mood for some decent Mexican food and good drinks, then this restaurant is worth a visit. Just don't expect the best service, and you'll be able to enjoy your meal without any...

I am at a loss as to why this has happened. I ordered food over GrubHub at 8:55 on Saturday evening. At 9:35, I called the restaurant because I realized that the order was not on its way and the restaurant closed at 9:30. I was told the order was still being processed for delivery. At 9:55 I realized the order was not coming and I drove to the restaurant with my 11 year old daughter who was waiting for her food. We arrived at the restaurant at 10:05 and knocked on every door with no one answering. I am sitting in the parking lot right now with a hungry child and no dinner. I am completely lost as to why you told me the order was still on its way at 9:35 when you knew that you were closed and the order was never going to be delivered. Why could you not have told me that information then. As someone who has frequently visited your restaurant, I honestly am shocked by the complete disregard for your customers...