As much as I love my people, and my food, this Golden Krust is always painful to go to. I sometimes go here after church bc my favorite spot 14 Parrish is out of the way and closed on Sunday. It’s like pulling teeth to get anyone behind the counter to even smile. They are not kind, certainly not inviting, and you’re scared to even ask a question. Heavens forbid I don’t know what I want or need to ask for a recommendation when I walk in they practically roll their eyes. Like wow! The way they are so standoffish is just an understatement. Today I went in and got jerk pork, it was cold, which is disappointing and just like I thought, with my beef patty the Coco bread was not soft. When I asked the woman about the Coco bread, beforehand she gave me the worst attitude. They always have an attitude which I don’t understand for a place that is supposed to have excellent service. You’re in the service industry. It should not be an acceptable thing that Jamaican restaurants are just this rude by nature, someone didn’t love you?
Their prices are astronomical, which again is something that is a trend amongst Jamaican restaurants. I understand that the price of things are expensive, so I don’t complain about that part. For SOME THINGS, bc there’s no reason a small stew peas is over $25.
But at least give me decent portions, and at least give me good service which they do neither. I just feel like I have to stand up for myself today, because i usually never say anything, but I’m a paying customer!!! It almost feels like you’re expected not to say anything, and just accept what you’re getting. I suggest a hire Jamaican cooks, and change the customer facing staff to people don’t mind interacting...
Read moreI read through some of the other reviews. Sad to see some of them. But I have been here about 3 or 4 times in the last 3 months. And each time I've seen what looks like fresh made food. Good presentation. Twice I've seen them replenishing the food. The food has never let me down taste wise. I've had Jerk Chicken, Jerk Pork, Cow foot soup, Red Pea Soup. They have all tasted great and reminiscint of my long time in NYC where I've had some of the best Jammaican food. Golden Krust for people from NYC has never been the 'food' destination. But I was happy to get official Jamaican restaurant style food in NJ. I thought I was never going to find good Jamaican food out here until I went to this GK. I've never known Jamaican restaurant staff to be super pleasant. But I made some jokes with my server and she cracked a smile. As for serving size, make your $ owner. We luv too much a big plate as it is. You need to thank them for helping you with your portions. Lol. Dem a look out fi ya health. As for cost, yes, it isn't cheap. But it's GK. Staff. Franchising cost. It's not cheap. You can't just give away food. Meanwhile we go to upscale restaurants and pay crazy amounts of money for small portions of food. Maybe if we change our mindset, some of these black owners can elevate to levels where they need to be, in order to open higher class establishments that serve Carribean food. Just my thoughts. Keep doing your thing owner. Keep responding to the reviews. Improve where there is need for improvement and keep pushing along. Food taste well season and...
Read moreThis will be the last time I support this establishment. If the owner are unwilling to make a change I will bring my money somewhere else. I often time stop in the mornings between 7:30 AM to 8:00 AM. My order if a large curry chicken back with boiled dumplings, yam, and banana’s. As I and many individuals who support these black own business oftentimes receive to worsts customers service comparable to buying good in Spanish town market. THIS MUST STOP. Today I decided that I didn’t want to deal with that type of behavior and so I ordered online. My Oder was incorrect and so I called the store alerting them of the error and that I will be there shortly to pick up my correct order. I ordered a large they gave my a small. Upon my arrived I realized that the entire crew was awaiting my arrival. The cooks the cashiers the dishes washer etc… yet none of them took the opportunity to check that orders are done correctly. Embarrassing… in stead of remaking my order they handed my an extra small. I’m now at home extremely disappointed by the meal that they presented to me. 1 piece of yam and 3 half pieces of bananas with a few pieces of chicken back. I wasted money and time just be embarrassed. I also want to raise the concern that I only ordered online because I didn’t want to be insulted by the service who just the entire crew. Yet they messed my order and yet again I to endure the disappointment and insults entering black own business. If a white came and open a Jamaican restaurant across the street y’all would be out...
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