Port of Subs — Restaurant in Tempe

We visited the Port of subs in Tempe on Washington St. Today. We previously had gone to the store on Power and Broadway but they were permanently closed. My husband needed to order a 6ft sub for 10 men that was needed for tomorrow. The young man behind the counter handed us the catering menu. We waited for him to help us with prices and/or suggestions. Twice we walked up to the counter. He wasn't rude but he totally ignored us. After about 20 minutes we just left. The people at this location need to be better trained if they expect to stay in business. We ended up going to Subway in Mesa, where they treated us wonderfully and the young man was very competent and attentive. He made suggestions and helped us with our order. We would NOT recommend that anybody go to the Tempe Port...

This is my favorite place to grab a quick lunch near my workplace. I come here about once a week. I'm giving service only 1 star today for the following reason: a new employee working at the sandwich assembly counter has very long braided hair (down to waist level). As she was leaning over the sandwiches she was preparing, the ends of her braids were dragging across the food. This is gross and unsanitary. Get all your employees to tie their hair back behind their head, wear hairnets, or similar to comply with approved safe food handling practices and I'll change my rating.

Updated review - I returned for lunch about a week after I posted the review above. Was pleased to see that all employees with long hair had it tied back behind their heads. Thanks for listening and...

I've never eaten here, but am rating 5 stars for the amazing care and compassion of the employees. My elderly mother desperately needed the restroom and was on the verge of tears trying to hold herself, we were so incredibly desperate to get her into a bathroom after Starbucks didn't give a damn. The young man in the front without hesitation let us in and gave us the bathroom key. He even waited for her to get into the bathroom before having me make a purchase, and even allowed me to run out to get my emergency bag from my car for a change of clothes (it was super close, she didn't end up needing it, but still).

I am so incredibly truly grateful for the compassion, it really made our day thank you so...