Hit or miss, but when it's bad it's really bad. Me and my coworkers always order them because they are close, but this last time was a comically terrible experience. All of the orders were bad. Like they were lazily put together. 1 order was missing an item completely. The other included several things that were intentionally asked to be kept off and confirmed over the phone, and the last order (a breakfast burrito) albeit not freshly made was also just 80% cactus and 20% egg (missing the cheese and bacon). One of our employees felt strongly (because typically they have been better every other time) called them and asked if they could do something and they said they'd remake it. Then they caught an attitude with her when she went to pick up the replacement order, because she didn't bring the original orders (they were in the trash and the lady on the call didn't ask her to bring the food). Instead of replacing one of the orders they provided what was missing wrapped in aluminum foil, the other two were remade, but you could tell they were mad about it, so I gave mine away. Ever eat an old egg and (almost entirely) cactus burrito? You're not going to be hungry for anything after that. The Mexican restaurants get so much better in killeen. Mistakes happen. I usually don't care, but my coworker didn't deserve to get treated like that, when she was conveying our collective sentiments. I don't recommend this place. Which sucks because there are two ladies working there who are actually very nice and I have had at least one very nice meal there...
Read moreMe giving 2 stars is just me being nice. I let a lot of things slide last night an we were very patient with her I had people with me that weren’t very happy about the service an it was pretty embarrassing because I picked that spot. But I won’t be taking anybody back over there. First off I only had 4 other people with me and 4 other tables besides us in the restaurant. It took us 30 minutes to get bar drinks 45 minutes to get chips and a table that walked In way after Us received there food first. We only ordered 3 meals. My food was wrong. Had to keep asking for our missing items. Our margaritas were very weak an the server said she forgot to put alcohol in it an brought me a shot to put in there. I was charged for the shot even tho the server clearly said we would not be charged for them. The service was horribly slow and when I tried to tell the manager what happened she was very argumentative and defensive. She had a reason an excuse for everything. She could’ve at least been apologetic about the situation. She never once apologized or anything. We went back an forth about the bill she even went to the table to count how many drinks we had like I was lying I don’t need to lie about two dollar margaritas. Finally I was just ready to go so I handed her my card an let her know I was not going back and she shrugged her shoulders and said it’s ok basically that I don’t care attitude. Not sure if she’s the owner or what but she’s always there at night. So...
Read more1st off I just want to say when I do come to eat here I don't have a problem. But today as I sit here and leave this review I have to say I am disappointed at the fact that I could not eat bcuz of the chemical smells. Although the place is very well cleaned. I also want to note that when I got my plate of food I like to eat the so called salad which is on all plates. The lettuce and tomato they give next to the guac. I order the Mexican style plate "bistec ranchero" I thought my lettuce was bad cause of a weird taste but mind u the bistec has juices so it was in the salad and guac. But I just tried to ignore the taste but nope. So I called the lady over to tell her bcuz like I said I thought it was the lettuce. She began to tell me that it wasn't the lettuce because the lettuce was fresh and I told her well it's something cuz it doesn't taste right it's like a weird taste. So we talked about it she asked me if I wanted something else and I told her well no I'll just take off the lettuce and you know off of the plate and I'll eat it you know the rest of my plate well the more I was trying to dig into my meat the more I started to taste the taste that weird nasty taste so I was like it's the freaking meat the meat was what was tasting that weird taste so the juices in the salad was from the meat and that's why I was nasty so I...
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