Texas Roadhouse — Restaurant in Terrell

After having a late dinner at Texas Roadhouse. When I say late dinner I mean 9pm, steak dinner and drinks with my boyfriend. One would think a steak restaurant with meals in this price range (my steak was $23), that one might be able to make a date night out of it. I was shocked and dismayed at how many parents were still dragging in their toddlers at this time. Families with toddlers still being seated at 10pm when we left. If it wasn't for the noisy orchestra of screaming toddlers, we would have stuck around for a few drinks. There is no safe space to go have a date or for 2 adults to go enjoy dinner or drinks. My problem is more so with the parents who think it's appropriate to bring their tired toddler to dinner at a steakhouse at 9:30pm when they should just be in bed. But, there are steps that a restaurant could take to help improve the experience for adults expecting to enjoy a nice meal and drinks. There has been a recent trend of restaurants banning children below a certain age in their restaurant to improve ambiance for their guests and safety of their staff (no children running around wildly while wait staff balance trays of hot food and breakable glass) There has also been a recent trend of banning people under 21 past a certain time, a few other restaurants in this area do not allow children after 9pm. This gives adults without children a safe enjoyable place to go have a night out, it also gives parents who are willing to pay a babysitter so they can enjoy a rare date night an opportunity to actually enjoy eachother without screaming children. You can literally not have a conversation in this restaurant with the person you're dining with because it's so loud, the noise level would be cut in half if there weren't so many yelling screaming small children. I understand that many restaurants would never ban children because it can make the business appear "non inclusive", but every Texas Roadhouse has the perfect build/ set up to help alleviate this issue. Your booth seating around your bar area is slightly separate from the rest of your restaurant with the half wall type enclosure. A perfect solution is to make that area the childfree zone. I think it seemed odd to see families with toddlers being seated there, just 3-4 feet from the bar top, where folks get loud and rowdy drinking their beers and having a good time. This entire section should be a safe place for adults to eat and enjoy drinks without small children jumping on the booth behind them or screaming in their ear from behind. It's a very minor adjustment that improves the ambiance for your adult patrons while still including families and irresponsible parents who deem it appropriate to drag their tired toddler to a steak house at 10pm. I'm sorry, but that's what...

I usually don't write reviews but after our experience I felt it was necessary. We had several concerning incidents during the meal. On NY eve my husband and I ate dinner at Roadhouse in Terrell. Our waiter was very pleasant, but to both our surprise as I started to speak when he asked if we were ready to order, he said "sir, what would you like?" Never in my 61 years have I been to a restaurant where the lady was not asked first. It threw both my husband and my self off. We decided, it must just be because the waiter was young. During the salad portion of the meal, my husband found a large chunk of GLASS in his salad. I asked the waiter if they recently broke some glass in the kitchen. He responded " as a matter of fact yes" I proceeded to show him the glass in my husband's salad. Another person just happened to be bringing our steaks and the waiter turned to her to report so I assume she may have been a manager. She apologized and that was the end of the conversation. 😲 My filet was cooked well done but I ordered medium. She offered to take it back, I took one bite. It was so dry, so I called the waiter back to get the correct steak. My husband had ordered the prime rib. It came with a horse radish sauce but not the Au jus sauce. We had to ask to find out if they had any. They said it must have been forgotten. The steamed mixed vegetables were not steamed hardly at all. ( I only cooked steamed myself) The carrots were so hard I could not get a fork into them even. So between the Ordering, to glass in salad, to over cooked filet, omitted Au jus sauce and under steamed veggies, it was not a good experience. We did not complain, but thought our drinks would be offered free for all the issues or at least a coupon for a future visit would be offered when we checked out. But nothing! Over a $100 bill. I just hope no one else ate any glass slivers. We worried my husband may have ate some glass and only found the large bean size chunk. But he seems to be ok. Needless to say, I only ate half of my salad for fear of glass being in mine too . Sadly the salad and rolls were to best part...

I'll start by saying I had a great experience. Good service at hostess stand, excellent waitress, great food (filet, shrimp, salad, loaded baked potato), great cocktails and easy checkout on the table tablet.

To address some of the negative reviews...Welcome to this installment of Let me Google That For You. I almost didn't go to this restaurant based on the number of negative reviews. Until I realized that many of the negative reviews had (almost) nothing to do with the quality of the food which, is really what matters, right? Many of the negative reviews are largely about wait times and large party accommodations. On the restaurants website there is a join the wait list button. You simply enter the number of guests (up to 6), your name, email address and phone number and it adds you to the wait list with an "arrive by" time. Once you arrive you send a text saying you've arrived. The restaurant then sends a text to gather your party and head to the hostess stand. I spent my wait time in the comfort of my own home and vehicle. (I bypassed several waiting parties who seemed upset but I didn't have time to stop and explain the internet and reading). If you have a party of more than 6, you call the restaurant and they can add you to the wait list. After being to the restaurant I can see there isn't a whole lot of space to accommodate large parties. Maybe one or two sections that could hold a large party. The seating is primarily booth seating (2, 4 or 6 people). So, if they already have two large parties (which are far more time consuming) I could see having an extensive wait. I hope this helps folks. The...