I placed an online curbside order for a sandwich and apparently at this location if you donât make it exactly by the âorder readyâ time then it wonât even let you check in anymore when you get here. Instead it needs you to call the store and let them know youâre here. I called the number several times and it kept saying user busy. Finally I had to go in the store and wait in the line all over again since there was only 2 workers. After picking up my order I had informed the store associates that the phone is not working, and the response that I got from both of them was âwe were busyâ and an almost inaudible and obvious careless âokâ Iâve never had an experience like this at a subway before, I placed a curbside order for a reason and if I have to go in and wait in line all over again to pickup it defeats the whole purpose. And it sure looks like the workers could care less about customer feedbacks. Sorry but âwe were busyâ is not my problem. What a sorry attitude and setup. Definitely not...
   Read moreI ordered a wrap and a sandwich today, spent $22.05, no chips or drinks. Because of the new menu it took me a couple minutes to make my choice. The staff was impatient with me for not being able to decide. The lady got frustrated because I tried to use an online coupon and she told me they didn't except any coupons except from Subway itself. No one smiled. The peperjack cheese tasted and looked old. And there were these pieces of who knows what in my husband's sandwich, which are stretchy, perhaps plastic gloves, which I will post the picture. We lived too far away to take it back. I will not ever go back in that store. I loved the people who ran the store by Super Walmart but it is closed permanently. I have used the store down on Richmond and Moores Lane and I have been happy with it but it is farthest from me but I will make a point of driving there for better service and quality of food. I also called the store and all the girl could say was that she would tell...
   Read moreTheir workers are usually pretty laid back and I'm cool with that but tonight just very unprofessional and lazy. I walk in and go up to the counter and the employee walks up to the counter and never says a word but gives me the "what do you want" look so I tell her my order and she never says a word and proceeds to start making the sandwich. Through the rest of the order it's only one worded questions and no eye contact. Completely rude. I will not go back as long as she is working. She drowned my sandwich in ranch and anything I asked for she just grabbed a handful and laid it on there and then put it back in the container sauce and all if I asked her to remove some. It was just a bad experience all around. I was as pleasant as possible but it didnt make...
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