Egregiously Unprofessional Conduct, Hostile Treatment, and Alleged Discriminatory Behavior
I traveled from Richmond, TX to The Woodlands to celebrate my friend’s birthday and was met with service that was wholly unacceptable and deeply unprofessional. The bartender, a white female identified as Megan, conducted herself in a manner unbecoming of her position,engaging in inappropriate behavior by initiating an unsolicited arm-wrestling challenge, repeatedly interjecting herself into private conversations, displaying overtly dismissive body language such as eye-rolling, and instructing other patrons not to interact with us.
The situation escalated during final call when, after my friend extended a $10 gratuity despite the poor service, Megan abruptly confiscated my fully paid for beverage, disposed of it in front of me, and demanded that I leave the premises. This occurred despite the fact that I had consumed only two alcoholic beverages the entire evening and was in no way impaired. Upon requesting a refund, I was met with outright refusal, verbal hostility, threats of physical removal, and aggressive encroachment into my personal space.
In an effort to avoid escalation, I contacted local law enforcement. However, the responding officers declined to file a report despite my clear request, stating only that “nothing was going on,” which I find to be an unacceptable abdication of their professional responsibilities. My friend’s celebratory evening was effectively destroyed by what I reasonably perceive to be racially motivated discrimination and targeted hostility. To further compound the matter, the bartender was consuming alcohol while on duty, in direct contradiction to her claim of holding TABC certification.
This incident reflects not only a profound lapse in professionalism and customer service but also raises serious concerns regarding the ethical standards of both the establishment and the Montgomery County Police Department. I will be pursuing all appropriate avenues for...
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