Baskin-Robbins — Restaurant in Texas

This was by far the worst place I've visited. Please, don't think the 1 star reviews are a fake. My grandmother wanted a chocolate malt with vanilla ice cream. Which is something we get all of the time. We get to the counter the heavy set white guy says, "we don't have malts." She then decides to get the same thing but in a shake. The same guy tells her the chocolate syrup is only used as a drizzle. I'm confused because he says they normally uses the chocolate syrup for the shakes but was unable to use it due to not being able to end it up. I ask well with any other order how much was the drizzle? He refused to answer that question. I ask him well instead of placing the drizzle over the top can you just put it in the shake mix before you put it in the blender because you still have to blend it. He says no he can't do that but he can put it on top. Then I looked at the ice cream and you know when you leave ice cream or meat in the open in a freezer and you see the ice on top like freezer burn. It was all over the ice cream. I said nope. This place was dirty. The heavy set white guys shirt was filty and he kept wiping his hands on his shirt. And the older lady that was working the window was upset because we were asking for things that Baskin-Robbins have but they just didn't make! Just keep driving by this place or you will...

if i could give this place 0 stars i would! don't go here. I've been here in total of 3 times. Will not be back! My first time I came was for an quart of ice cream with two different and they told me they can't mix the flavors. But my mom has went inside before and asked for the same thing and they did it. The second time i went through the drive through and went and asked for the bacon bites. I waited for my order in the parking lot and the guy came out and didn't even come to my car or acknowledge that i was outside waiting for my order. Tonight i went through the drive through again and asked for a quart of the jamoca almond and they told me they didn't have it and couldn't do it. So i asked for regular chocolate and they told me that they were out. This is the worst baskin robbins to go to. I will not be back HORRIBLE...

I had decided that I wanted to get some ice cream and chose this location. I walked in and the lady at the counter came over and looked at me with a mean look on her face. I told her I wanted a 3 scoop cup with coffee, cherry, and choco chip (I don’t remember the exact names) She then preceded to get my ice cream, I didn’t watch her scoop it. I paid for it and went to go eat it. As soon as I took a bite I knew it was the wrong flavor, I took it to the counter AFTER I had eaten from it and said this was wrong, she then told me that I had the flavors mixed up and that it was the right flavor. I then asked her to just toss the scoop on top and put the right flavor. She grabbed the cup then proceeded to scoop the ice cream that I ATE from into the “Sanitary” ice cream. So disgusting, no food safety. I will never go back to...