Good afternoon Management, I drove from Spring / woodlands and visited the location on 23811 Porter for my first time to feed a needing family of 4 that lives nearby. As I drove up to the drive thru speaker I kindly asked the employee questions on a special that I saw from a distance on the side window and she said with an attitude if you look to the upper right hand corner you will see the prices of the family menu. I was asked the sidings that i wanted so i replied and she said is that all again with an attitude. Not knowing that the sides were a much higher price she told me a different price from what was on the menu. i pulled up to the window and i asked her, why was the price higher than what was displayed just wanted to know, she immediately looked at me with an angry face and garbed an inside display of all the sides. she said well if you can't read or see here you go, I asked her not to be rude a i had never ordered here before, she said will you be needing all the condiments in a sarcastic way i said yes please. so i waited 6 to 7 minutes luckily there was no one behind me, as she handed the bags she was very inappropriate with her loud tone. i asked her " you wouldn't happen to be the Manager by any chance" she said yes that would be me, so I asked her kindly can i get utensils with my order please, she said WELL for how many are you needing ??? i said 4 please and so i just held my head up high and bit my lip as i didn't want to argue with a disrespectful employee, i think she needs additional training as a Manager she says she is. my order # is 0062 name on ticket is Diana I'm sure she was the manager. I hope you can resolve any issues she may have had and hope she was not doing this out of a...
Read moreThis place is as dull as the faded street signs on the outside of the building. Not a place I would recommend to friends. (It may just be a bad Capt.D’s location)
I must admit that the 2 person staff was very nice and professional.
My first ever visit to Captain D’s and my experience is that this place is very slow. I’m surprised that they have a drive-through. It’s more at the pace of a sit down restaurant.
I like that they have green vegetables and not all fried sides. The food menu that claimed to be Cajun or Southern was very bland for that style, but not bad food.
The drinks are priced a dollar too high for a drink to enjoy with a meal. The other prices are equivalent to the competition for the current market. However, it is way too high for the provided dining environment.
The entire place has a very dull and run-down atmosphere. Even the kitchen looks dark with dirty walls, from what I can see through the small window to the back.
The dining room definitely needs music pumped into it and has zero decoration other than the lights left from the previous occupants and stack of furniture in the back corner. This place lacks the spirit of a...
Read moreWe had been wanting Captain D's for sometime and decided to drive about 45 minutes to get to this location. Now we had never been to this location and there is only 2 in the area with this one being closest. I knew the area but i honestly expected better. To start this place needs a renovation something serious it is way over due. The outside looks terrible and when we went inside it was just as bad while it did look like it was fairly clean everything just had that out dated dingy look not like any of the Captain D's we have been to in the past. The fish tank in the front was broken as well which if its broke get rid of it not put a sign on it. Service from the staff was friendly and surprisingly the food was decent although not as good as other locations we have been to in the past. Also didn't not care for the blue tooth radio that was playing what ever the staff wanted to play just extremely ran down the owner should be ashamed of their self and honestly I'm surprised franchised or not that corporate hasn't stepped in on this location to get it...
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