Church's Texas Chicken — Restaurant in Texas

Not pleased with visit. I received a coupon in the mail for a $6 deal (5 pc, 2 sides, and 2 biscuits) so i go through the drive thru explaining this before I order. Cashier seems to get my order down correctly but at the time of payment, I am charged, and am told that they are not able to give me a receipt because their machine is broken. I insist for one anyway and upon looking at my receipt, I realize I was charged incorrectly. I walk inside to talk to cashier and he says he assumed I had a different coupon that was therefore more expensive. I ask how come he didn't change the price when the coupon was handed to him or why he didn't let me know. He called manager over and payment was corrected. Cashier was nice about it, but if i had not asked for the receipt i would not have realized the error. I wonder how many others have been charged incorrectly??

Doesn't end here though... When I received my order, (meal deal and 3 pc combo) my chicken was not how I asked. Chicken was not spicy and 1 of my sides wasn't included. I did not realize until I came home and wasn't able to return to complain. needless to say, I don't think i will be visiting this...

I HIGHLY DO NOT RECOMMEND BUSINESS HERE! I don't usually write bad reviews, but today Albert the manager here at this church's deserves to be exposed for his lack of management and zero customer service skills. I called to make a complaint on two meals of chicken tender combo's that tasted foul with a team leader and was told that they wrote my name down for credit for future return. I came by yesterday to claim my credit and Albert checks for like not even a minute came back tells me with attitude no I don't have any recording of your name for any complaints then he ask me if I have the receipt I didn't have it on me so he advised me no receipt no proof and he walked away from the register very poor service might I say! Come back next day with my receipt as proof and show Albert manager, he then looks at it hands it back and say I dont have any recording of your complaint denying service again it's all good corporate will be hearing of this experience! Scumbag is acting like it's coming out of his paycheck. Don't eat the chicken tenders I will definitely not be coming back here due to my...

Well what can i say about the churches chicken well to start they haded the prices wrong in the board and when they were about to charge my son told them that i was the wrong price and the team member got upset cause my son told him just to look up and see the prices on the board and still he charge us what the register was showing after he fixed but my wife went and told him why he didn't honor the price that it was on the board and he said he could not do nothing about it so guys when you go out to eat check the price of your food before you...