Terrible. Practically inedible. This will be the first and last time I'll purchase anything from this company/location. My wife and I recieved an advertisement at our door and were excited to see that they had free delivery for purchases over $15, so we ordered a margarita and a cheese pizza for around $30. At first bite the margharita pizza tasted oddly sour and uncomfortably chewy and had absolutely zero sauce. Imagine reheating pizza in the microwave that had been sitting on the table for 2 days and pouring butter over it to make it seem fresh. The cheese pizza was burnt, greasy, bland and tasted old in the same way as the other. My 3 year old daughter loves pizza (as most kids do) and would not touch it after a single bite that was spit out. I called to plead my case, but was told that I could not have the pizza remade even though I offered to take the pizza back so they could look at it. The man on the phone was adamant that they had done nothing wrong and the best they could do was offer another pizza at half price. I wouldn't want another pizza from this place even if it were free and I hadn't eaten in 3 days. The guy on the phone even went as far as to insult me by saying that I'm not the type of customer he would want anyway... Very classy. I understand that people use complaints in attempts to get free food, but when you dont allow your customers to validate thier claim by showing you evidence, it's time to move on. I want to make it abundantly clear that I'm not looking for any reimbursement or free items from this company. This is just a warning to anyone considering going here. I can only image this is what prison food tastes like. It's so incredibly easy to make pizza that it's hard to fathom how it can...
Read moreThis is the third time in a past few weeks that my order was wrong, and not only that was barely warm when I got it. I order a small pizza which is a 10" was gonna share with a guest, they sent me an 8" individual. When I called them they said we don't make the 10" anymore, we'll that would have been nice to know. Instead of offering me the next size up they preceeded to send me the smaller one. While talking to DRAKE on the phone he responded what do you want me to do, I responded "what are my choices" he said "I don't know" I said "well I sure don't" They now use a service for delivery no cash only charge and they leave it in the step at the front door, the first time they didn't even ring the doorbell and we had ants in it by the time we realized it was here. No correction or refund on it, this is their last chance. As much as I love their pizza I'm done. So he finally offered my a refund tonight and I said " a simple I'm sorry that happened how can I fix it for you" he responded with complete silence and no apology. Customer service has gone straight out the windows these kids don't give a darn they are getting paid by the hour and that's all that matters. Sorry to say BYE BYE...
Read moreIt's an interesting pizza, the taste is different than what I would expect from the great looking pics.
The things that help this dough is the fact that the ends stick up rather than lay down which give it a nice crisp outer texture. The dough under the toppings seems need that same toasting as the taste of the dough is not the same. I think having it on a more open pizza pan where the dough can get that a lil crisp will help out the flavor, other wise fermenting it longer would help the overall flavor profile.
The sauce is different as well it seems to be alot to process while not leaving a distinct pizza taste but something kinda fighting the pizza's overall taste. Possibly a different type of tomatoes or reduce a spice or 2.
The mozzarella literally sticks to the slices after taking a bite. And unlike all others where it just comes off, this one will hang on! In a good way!
The manager the day I came in was Super Nice & Kind to his customers! Never seen that unless I went to a Real Japanese Restaurant!
Overall Great Experience!
The above comments were to aid in a pizza of what it could become.
12" Med Pizza =...
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