I order thru their App so I can utilize their coupons, & get the most bang for my buck. Their App is easy to use, but it freezes up a lot/glitches, & I also wish there was an area where we could type out modifications/place notes for the staff. After placing my order, the timing is always on point/very fast! They hop on it immediately, & my quote time is always accurate. I never have to wait. The staff here is incredibly nice as well especially Isabella! She’s typically working the whole place by herself when I’m coming in for pick up, & she’s always so sweet despite her being very busy. She will drop whatever she’s doing to greet you, & makes sure we have everything before we leave. Incredible custom service which is rare these days. My other huge con is pricing is extremely expensive if you don’t have discounts/coupons to use. I just wish they had a coupon for a regular large pepperoni pizza like most places, but they don’t so it’s about $21 for a large pepperoni pizza with no discount. Unless you get one of the other pizzas off of the discounted menu, & then modify it to go back down to a regular large pepperoni which I have to continuously do which is so annoying, but hey at least the staff understands what I’m doing every time I have to go that route. Lots of pros / cons just like any other place so it just depends on what...
Read moreI had only been to Marco’s once before this location opened, and I quickly gave up on the other pizza places around—it’s become a guilty pleasure I indulge in way too often. I hadn't reviewed this restaurant before because I usually just use the Marco’s email that gives you a cheesy bread. It would be amazing if they let you have the cinnamon bread instead, so when you’re ordering a pizza, you get a dessert. 😉😉😉 My previous order had an issue, but it was late in the day and I was feeling lazy, so I didn't call. It stuck with me, though, and I let them know about the issue from the previous week. Not only did they make it right, but they made me the best darn pizza I've ever had from them. Top two. It's always good, but I can only think of one other time it was "OMG, that's good." Tonight they turned that frown into a smile. They're always so polite, they keep the place clean, and it’s always nice when they remember you and greet you.
And yes, the best pizza and always clear to understand deals without the surcharges the other pizza...
Read moreOrdered online and was expected to be delivered by the “estimated time” called three times, manager.Chris stated they were short handed but my order was ready as soon as the driver returns my order will be delivered Time placed at 6:35pm, estimated time 7:05pm, delivered at 8:10pm by door dash. If I wld of known a door dash wld of delivered I cld of used them directly and don’t tell me you only have one “driver”. Smh I sure miss my regular Marcos locations off of Aldine Westfield, Humble, and Northpark. New to this location I rather do a pick up and save my delivery charge and tip. The food was...
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