We have been coming to Southern Maid Donuts for the last couple years. Generally, we have been very satisfied with their donuts and kolaches. They have always provided great service with friendly faces. However, this last weekend we bought 1/2 dozen kolaches and 1 dozen donuts. I requested that they leave a few donuts out since we did not need a full dozen and just add a few donut holes since my daughter likes those. They refused to substitute and told me to just get glazed since they are the same as the donut holes. This surprised us since they generally just throw in a bag of donut holes for free since we spend so much money there. Maybe management has changed and customer service has become a...
   Read moreI have lived in Katy my whole life so I have had a lot of experience with Southern Maid, and it has always been really good. I havenât tried the donuts as I am more a kolache person, so I can say they legitimately have the best when compared to Shipleyâs or any other smaller shop.
Now on my visit to this store, my order was messed up (very simple mix up). Normally this is where most adults begin to rage, but I as I mentioned before the kolaches are so good I didnât really care. Just make sure you keep an eye out on what they point at, and donât just nod because youâre...
   Read moreWent early at 7am, donuts were not fresh. I asked for warm donuts and the worker proceeded to put donuts in the microwave. I thought these donuts would semi remind me of home back home (New Orleans) where the glaze is flaking off with every bite but NO. I brought them since i was pushing for time but i definitely should have just went to shipley. Im not a huge fan of them either but at least they would...
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