My family and I frequent this restaurant once a week. We absolutely love the food and every time we have dined in we have received fabulous service. Today we ordered pickup through grub hub. My order was supposed to be ready at 1:20-1:30pm. I arrive in this time frame and they tell me they can’t find my order in their system so I show them the order and they say to come back in 15 minutes. I come back to the restaurant at 1:50pm (20 minutes from the original time) and when I arrive they tell me oh just a few more minutes. Okay not a problem. I then wait until 2:07pm before receiving my food. Upon receiving my food the MANAGER tells me that my food is unpaid however I have a paid receipt on my email and even show my bank statement with the charge pending on my end. The manager then tells me “I don’t know what to tell you but it’s not paid for” after I showed her that it was in fact paid for. The manager finally agrees to write down the information that it was paid via Apple Pay and then tells me if I want chili mayo and eel sauce I need to pay separately 1.00 for eel sauce and an additional 2.00 for chili mayo. I came to the restaurant without my wallet assuming to just pick up my order that was prepaid. I understand products cost money but after losing my order, waiting an additional 40 minutes from the original time for it to be picked up the manager isn’t willing to give me ONE SIDE of eel sauce or chili mayo on the house for my inconvenience of driving to your restaurant twice and for YOUR restaurant losing my order?!? When I asked her this she just shrugged her shoulders at me and told me it costs a dollar. I’m so disappointed in the customer service! Especially to customers that frequented your restaurant...
Read moreFirst time here so I got 3 different dishes, Spicy Chicken Ramen, the Terriyaki Chicken Rice Bowl, and the House Roll.
-Spicy Chicken Ramen: Rating 4.5/5 Whew this was spicy! Not burn your mouth and numb your tongue spicy, but spicy enough to feel a kick w/ every bite. The noodles and toppings absorb some of the spicyness and make for the perfect spice level (For reference I'm from Louisiana lol) The broth was hands down the best I've had thus far, and I've visited over 20 ramen places in the area. It was flavorful, spicy, and just delicious. I could drink it by itself, it was that good. The toppings were generous and my only complaint is the chicken was overcooked. I didn't put it in the broth for fear that it might become too tough to chew. All in all I would order this again.
House Roll: 4/5 Really good, perfectly fried, came w/ ample dipping sauce.
-Chicken Teriyaki: 4.5/5 Good portion of veggies that were cooked and seasoned perfectly. I typically toss half of the veggies when I order this dish from other places but I ate every morsel. The rice was cooked perfectly and the Teriyaki sauce was delicious. My only complaint is the chicken was also overcooked.
All in all I would return to this restaurant and I would order all 3 of the dishes I had again. The only thing that kept me from giving them 5 stars is the overcooked chicken in both dishes. Hoping next time I don't...
Read moreWent there for the first time May 9, 2025 with my brother-in-law for lunch. Walking in, it seems fairly unassuming, just another restaurant. We got our menus and were pleasantly overwhelmed by all the options! Even the lunch menu left us having to make a last minute decision between two to three plates as all the options looked AMAZING!
I ordered a spicy edamame as an appetizer and the pork pad thai lunch special that came with the soup of the day (yellow curry that day), and a fried spring roll. Spice options are left to the customer, ranging from 1-5. I got 4 and was quite happy with that kick.
Service was great and attentive. Before we left we got to chat with the Jorge, who runs the place, who told us that all the food is cooked fresh to order, which is great if you have picky eaters or certain food allergies and that they have 12 chefs in the back, each one assigned a single dish, so your dish is getting very special attention. The flavors were amazing as was the overall experience. Brother-in-law and I are looking forward to returning so we can take our wives to experience...
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