FENG CHA THE COLONY — Restaurant in The Colony

I stopped by this Kiosk in the last Sunday afternoon. Despite of a busy Sundat, the staffs were just extremely friendly. I ordered a Blueberry drink and a Strawberries pricess cake as one of the staffs introduced them to me. The drink was just a great choice for such a warm day in Texas. The Blueberry drink has a balance flavor with natural sweetness, it is particularly refreshing. I love love love the Strawberries princess cake. I am a picky cake eater. The cake is beautifully presented with fress Strawberries, some sort of creamy whipped cream. The level of sweetness is just right. The creamy taste pairs prefectly with the sweet, and a little bit of sour taste from the strawberry. It makes each bite a delightful experience. The balance is just exquisite.

Before leaving the kiosk, I actually ordered the classic olong milk tea and the Strawberries pricess cake for my sister and my friend as well. Both of them loved the drinks and the cake so much as well.

A bonus is that the kiosk is well organized and clean. The restoom is very clean as well. It must have been well taken care off. The first times I used the restoom, I noticed that the hand soap bottle was about to run out. It had been refilled before my...

EDIT : I am keeping the original post, however over the last month there has been a great increase in staff's friendliness and willingness to answer questions.

The Food The drinks are always what you expect, I do like them and they aren't bubble tea, it's something new. Rest assured if you liked the drink last time you'll get a very similar quality and taste.

The Service The first time I went, I had to get staff attention from behind the curtain into the kitchen, this has never changed. The pick up process is lengthy. They put drinks behind the counter -which is understandable for the price - but then the staff is almost never there to confirm orders, you have to get their attention from the kitchen.

I do like this place for the drinks, but the staff is somewhat frustrating. I have been to this place a number of times, ordering from both the app and the tablets inside, before reviewing, this isn't just a single bad experience, it's...

This is probably the worst store of Fengcha that we had ever been too. Drinks took 30 min to finish, noone before or after us (for 4 drinks). Completly tasted water down, no tea flavor. Def not even fresh brewed, idk how many time they brewed these tea leaves bc it doesnt taste like tea anymore. We didnt come at closing time either, it was at 7.30p. New item ube matcha later, ube tasted water down, like a milk with purple color. Matcha is definitely not ceremonial graded, bitter aftertaste but in the worse side. All 4 drinks were equally bad, not like we had 1 bad batch of teas. It is quite disappointed to have drinks taste like these coz I thought they should share the same recipes? Prev reviews said their teas were great so I am confused. If we were the unlucky ones, please train your staff to make sure your quality to be consistent, esp when u re in the area that there are many...