Arby's — Restaurant in Thomasville

This review is specifically for their new sous vide WAGYU burger (yes it has come to this). I haven't been to Arby's in a couple of years (not that there is anything wrong with it/just not convenient to where I live). But I am out waiting on a family member at an appointment and up pops a news feed that tells me that Arby's has an item they have never offered and it is available starting today for a limited time. So me being the grubber that I am had to click on the click bait. Turns out it is a burger. Big deal....but I keep reading and it is a Japanese Wagyu burger prepared sous vide. For those wondering I will encourage you to research now. I have friends that swear by it and say burgers and steaks are never quite the same once you go sous vide. At that exact moment I find myself near an Arby's so I dive in to the drive thru line.

The good: this is a hefty burger and thick and pink on the inside (the way a good burger should be in my humble opinion). Bun is nice. Toppings (shredded lettuce, tomato, slivers of red onion and pickles) are decent.

The bad: This burger was COLD. We both got one and pulled straight to the adjoining parking lot so we ate within one minute of being given the bag.

The meat itself is fantastic. This is a quality patty. Big, thick and rounded. Like a burger at home. The sauce could be thicker so this thiness makes for one messy burger and there were no napkins in the bag! They asked if we wanted sauces which I declined but napkins should be a given on every drive thru order?!?!?!

So in review..... kudos to Arby's for trying something new and trying a cooking style way, way, way outside the fast food realm. But the presentation/delivery was not there. But for this price point I will not be trying this again. Today was the first day for this new offering so maybe it's a learning curve. If said burger had been hot I truly think it would've been mind-blowing (for a fast food burger).

The Jamocha shake my dining partner got was...

We choose Arby's about once a month, just because it's something different than burgers and chicken nuggets! As with everything, prices are higher than I recall them being in the past. At one time, you could get five regular roast beef sandwiches for around $6.95. Now, a regular roast beef sandwich meal with a drink and curly fry is around $7.50. We all tend to choose something different, and this is a great option for variety as well! My husband likes the beef N,' cheddar, as well as the carved turkey sandwich. My son usually orders the classic roast beef or a salad. My daughter likes the mozzarella sticks and curly fries. They offer a decent amount of healthier menu items as wel.all like the j'mocha shake! Other than it costing our family of four nearly $40 for one meal, there always being an item or items missing, and the lack of condiments when requested and/or napkins in the bag...it is okay for a drive thru meal as means to have something different. When there are items missing, the staff at this location is always happy to provide hot & fresh items and typically give extra as a...

I arrived around 545 in the afternoon and for some reason the door was locked. No sign put up, but there were still a couple people sitting inside eating. I wanted to sit down and eat in and not have to eat in my car, so I don't know what the issue is there. Maybe lazy employees? Short staff? I ordered online carry out so I had to jump back in my car and wait in the slow drive thru line. After I was in the drive through line a few minutes, I noticed them putting up a lobby closed sign. That should've been done when the door was initially locked. Food is just regular nothing outstanding. Can't really comment on atmosphere since the door was locked so, it's only get 2 stars for that. Oh and they didn't give me fries with my meal! I was already upset enough but then I open my bag to grab a fry and nothing but my sandwich. How do you forget to put...