Charleys Cheesesteaks and Wings — Restaurant in Thornton Township

Slow Service, and soggy old fries lately. The steak on my large old school was very salty and overcooked to make me finally write a review. I came here since day they opened in late November 3 times a week. They were very fast and polite at first. The food was on point But it seems like they changed staff recently. I dont notice the previous cooks or manangement. They now have employees on the dining area on the phones. It was better the first months it open. These past weeks it has gone down the drain in quality, service, and neatness. The establishment is small but used to be comfortable to dine in. Since the tables arent cleaned anymore I was a frequent daily customer that came here for lunch every other day but I give up now. Skip this place and head...

On December 23- 2023 at 2:49pm. I had hair in my food the food was dry and had too much cheese the manager could not get my order right made me a second sandwich forgot to add cheese and fries after having hair in my food I was treated badly upon asking for a refund the manger become angry and refused to give a refund and or make another sandwich. It got to the point I had to contact police she then lied to the police tried to make me look like a criminal making false statements….the police found her in lies made her give my receipt she say she didn’t have and made her give me a refund but she didn’t refund the correct amount. The store owes me money. I am very dissatisfied myself family and Friends will never visit this...

My first time here today and this is the best place to get a Philly cheesesteak snadwhich between Lansing cal city dolton jjs n sharks. This place has the best Philly sandwich. I got the classic no mushroom with some fries. It tasted so fresh. The bread was so soft and the meat was SEASONED. I loved the fresh lettuce and onion as well. The entire sandwich was just wonderful. Me and my husband will be back!!! We ate it so fast I didn’t get a before pic but here’s the after. We literally scraped the box and licked the paper. Everything was so good please don’t change anything in the recipe. You have a regular customer now. I also got the boneless bbq wings 5/5. My kids ate them so fast and was...