Wendy's — Restaurant in Thornton Township

This is literally the worst location ever, I would use the Wendy's app to order my stuff, and they would get everything correct. However, it's been giving me this location all of a sudden, and when it's this location, they would get my food right, but they would give me the wrong frosty. Every. Since. Time. And the worst part about it. Is that everything dasher that delivers the food said that they called me and said that I was fine with chocolate frosty, UMMM!!??? I have not gotten a single call from then or the dasher saying that I was ever okay with getting the other frosty. And it's always this location! I had decided to go to this location once, and soon as I wanted the frosty, they said they don't have it with the most biggest attitude!!! And I can't order it on other locations because it doesn't give me that option to do so. And that is so frustrating. I think this is the last time that I am going to use the app and go to this location. It seems like they can't keep it together if it's going to...

There are three things I don’t play about: my kids, time, and money, but Wendy’s decided to play with all three! At this point I don’t even know why the Sibley location is still open. All of the food was OLD, COLD, and HARD! The burger patty was discolored because it has sat so long, the chicken patty so old its skin is peeling, and the fries so hard I can knock them over the head with them. The saucy nuggets were more like cold oily nuggets. To top it off, how y’all promoting the Pineapple Frosty but don’t have it?!?! I didn’t get a notification they didn’t have it, just that they were out of vanilla frosty’s. So I requested a Hi-C fruit punch instead. They sent 2 chocolate frosty’s that were like soup and a watered down Cherry cream soda. Save yall time, money, and health because this food is going to make you sick 🤢 Food poisoning is definitely guaranteed! This is the true definition of “WE GOT FOOD AT HOME!” If you must go to a Wendy’s pick...

EVERYTIME we go to this Wendy's, the service is the WORST!!! If it isn't a messed up order, we are waiting for infinity. This last visit it was late at night and we were the first of 2 cars to pull up. They asked us to wait for our order by the door so we did n waited 20 MINUTES! ! We were right in front of the restaurant and since it was late at night the doors were closed so we were banging on the windows and honking our horn while we watched 2 employees playing around in the back and NO cars or customers in sight. It was pouring rain mind you, so we went back to the car, drove back around to the window and the lady at the window laughingly said "Oh, they were just about to bring it out to you." Horrible, horrible service each time and I love Wendy's. It's just THIS Wendy's that had the worst service. I usually go to the one on 165th in Hammond instead of this one even if it is 10 more minutes out of my way. Don't bother...