Denny's — Restaurant in Thornton

Walked in for a pick up order tonight and was ignored by the guy wiping the table next to me so I assumed he was just a bus boy… nope. I waited there for a couple mins while he wiped the same table until a white man walked in the doorway behind me and then the waiter jumped up to the register right away assuming now it was important to finally get up and take care of the customers now that it wasn’t just a small afro girl at the countertop. I understand being busy (was a waitress throughout my college years) but I also understand the subtlety of racist responses. The same waiter as he was handing the bag to me, took it back just as I was about to have my hand on the handle. When I gave him a weird look as to what he was doing, I saw he was checking the name on the order to make sure I wasn’t stealing the wrong bag (even though his coworker handed it right to him following the name on the order to give to me) and he lied saying that he was “just checking to make sure both boxes were in the bag” (as if you couldn’t already see that by the corners of both boxes in the bag on the outside shape of the plastic bag.) I know a racially charged situation when I see one these days (was raised by white side of my family in a small town) and that waiter definitely did NOT want to be near me as a light skinned black girl near his register. I didn’t catch his name tag to share as I was in a hurry to get my customer their order. I would say that waiter was late 30’s shorter white male, blonde straight gelled up hair, and plastic rimmed glasses. If he sees this review, let me just say SHAME ON YOU FOR ACTING THAT WAY BRO. Idc if it’s 8:55pm on a Friday night and you think nobody will notice, I NOTICED. So did the other pick up driver behind me too, it’s 2023 man… leave that discriminatory behavior behind. Read the room son, you’re working at a DENNYS. This ain’t some 5 star restaurant to be excusing that stuck up attitude you’re giving. If I was living in this area as a working woman of color, I would take my business to a different Denny’s outside of this spot. I’ve been going to Denny’s since I was a kid in FL, so I know there are better ones out there that don’t have people like this working their establishments. I will still go here to enjoy again, but not @ this location anytime...

I wasn't going to post this here, but since their corporate contact page magically doesn't seem to work. I'll post exactly what I was sending them.

We went in to order togo and for the second (and officially last) time our order was messed up. Last time about a month ago we went back four times (should have been a fifth but we gave up) to get things fixed with no apologies and our food being the most pathetically "fixed" we've seen in a long time. I think it's mainly the cooks apathy and or lack of training. Also the management's complete dismissal of basic management duties. This time I asked for a moons over my hammy with sub bacon for ham and sub onion rings for the hashbrowns. I got the saddest looking most basic m.o.m.h. with no bacon (they did charge for the bacon but it wasn't there) only ham and the hashbrowns were still there they charged me for an extra side of onion rings instead of substituting them. I asked for a strawberry milkshake and got a half full chocolate one that was "filled" the other half with whipped cream. We ordered the Cali club and there was no avocado. We asked for a side of honey mustered and never got it. When we went back they literally just threw on two slices of bacon they had sitting there and handed it back. We didn't realize the other problems till we got back home. We didn't want to waste the gas again so we are contacting you. I really feel like they really just don't care anymore. Also it's really odd that you can't order off the menu for "the meltdown" or "burger den" unless you order online and it doesn't even say online that they are Dennys affiliates.

So yeah I would suggest finding somewhere else to eat especially if you're ordering togo. If Dennys wants to contact me to rectify...

Here's a funny Denny’s review for picking up a steak at 4 AM for your mother-in-law:

⭐⭐⭐⭐ (4 stars) Denny’s, you’re the real MVP at 4 AM!

So, picture this: it’s 4 AM, the witching hour, and my mother-in-law decides she needs a steak. Not tomorrow, not for dinner, but RIGHT NOW. Apparently, her late-night cravings are sponsored by the ghost of Gordon Ramsay. So, like the dutiful son-in-law I am, I drag myself out of bed, throw on a hoodie that smells vaguely of yesterday’s tacos, and head to the only place open at this ungodly hour—Denny’s.

I roll up to the drive-thru (because who has the energy to walk inside?), and the employee’s voice crackles through the speaker like he’s auditioning for a lo-fi podcast. I order a T-bone steak to-go, fully expecting him to laugh and say, “Sir, this is a Denny’s, not a butcher shop.” But nope! This guy doesn’t even flinch. “Medium-rare or well-done?” he asks, like I’m at a 5-star steakhouse and not a diner next to a gas station. Respect.

Ten minutes later, I’m handed a piping-hot steak, perfectly cooked, with a side of mashed potatoes that could make a grown man cry. The bag even had those little wet wipes, which I used to pretend I was fancy while sitting in my car in the parking lot. I get home, and my mother-in-law devours that steak like she’s been stranded on a desert island for a decade. She even smiled at me—folks, that’s a Michelin-star moment right there.

Denny’s, you saved my bacon (or steak, I guess) at 4 AM. My mother-in-law is happy, I’m the hero of the night, and I only mildly regret my life choices. Keep slinging those wee-hour steaks, you glorious diner of dreams.

P.S. The coffee I grabbed for myself was strong enough to wake a coma patient. 10/10, will...