Wendy's — Restaurant in Thousand Oaks

I am "Very disappointed with Wendys / the very basis of customer service in the beginning was its burgers ( HOT AND JUICY ) they are not anymore / when i worked at Wendys as a young man we would line the meat up 4 per row " turn and press " you press the meat out / when we put the meat on the bun it would hang off of the bun /it was hot and juicy / the meat doesn't hang off of the bun anymore / I have knowticed suttle changes such as Wendy / her picture has changed / they have made it look more like the real Wendy who is Over weight / my family doesn't go to Wendys anymore because of the new way they make the burgers / Wendys used to Be Special " / i feel betrayed or deceived / when i would $ purchase a single the meat would hang off of the bun and be dripping ! It was hot and juicy / i know that change is part of Life / but not all change is good / now that the burgers are not the same anymore you may as well eat at any hamburger place / Wendys used to be special...

This is the worst Wendy's restaurant in all of California, maybe the United States. It took 22 mins to get to order a meal. I was the 3rd car back. This place has a short drive thru so only two other cars can be at the window. So one car leaves, then the car waiting to order got to place their order. Another 5 to 8 mins go, the next car leaves and next car who's been waiting to place their order finally puts it in. Now it's my turn. Waiting, waiting several mins past, the car at the window leaves, then I finally got my order in. 22 mins to place an order. They have about the new fries, if it's not hot and crispy let them know and they will make fresh new ones. Mine were cold. I did not want to wait another 30 mins for fries. I left. If this is a corporate store, someone needs to get here and fix this whole staff. If it's a franchise, the owner needs to sell it to someone who knows how to run a business. That's...

On July 12, 2015, at approximately 8:30 PM a young blonde lady between the age of 18 and 20 stole $8.75 from me at the drive thru. She had what appeared to be a crappy tattoo on for arm that she probably got in prison. She tried to give me two bags full of food. I told her that I only ordered a small chocolate frosty. She said "oh I'm sorry they just hand me bags here," I asked her "to verify that she did not over charge me for the order." You looked down at the receipt and said "that she only charged me a DOLLAR SIXTY." She handed me the frosty with no spoon, and did not even give me the receipt. She stole a meal from. DO NO GO TO THIS WENDYS LOCATION THEY HAVE DISHONEST EMPLOYEES WHO STEAL FROM YOU!!!! I called my bank this morning and the customer service representative told me that she charged me $10.35. Now I have to dispute the overcharge with my bank. I suspect that she overcharged me so that she could have...