Jimmy John's — Restaurant in Topeka

Went through the drive through to order food. No one behind us or in front of us. Asked for no tomato on a tuna sandwich. Got to the window and they told us they were out of celery for the tuna. No big deal. Told them that was fine, we didn’t need to have celery. Paid for the food. And then they asked us to pull forward and park in front of the building. So we park right in front of the door. Another two vehicles went through the drive through, appearing to have received their orders, a worker left (I assume to go to a different store to get ingredients they were missing) and a family of four went inside. trying to be patient but enough was enough, after 20 minutes of waiting finally decided to go inside and see what was taking so long. Just to find the family of four had been served and our food was just sitting on the counter waiting. This location has just progressively gotten worse and worse. We like jimmy johns. But this store is just not a...

Came here to get some sandwich's at 8:15pm, almost an hour before closing time, in drive thru and sat at the box for 5 mins with no one saying anything or asking me anything so I decided to drive around and as I do both employees are standing at the drive thru window with no headset on so I drove all the around to the box again hoping one of the 2 idiots would common courtesy of putting a head set and again nothing for another 5-10 mins so I left again but this time both of the employees decided to go hide so they wouldn't be seen. Honestly if this is how the closing crew is gonna be then you need some new closers because those 2 are just losing this store money and not even...

This was the worst experience I've ever had with Jimmy Johns.... hopefully it was just this location. Ordered 4 sandwiches, 2 were completely wrong, 3 1 had maybe 1 slice of meat in it, 2 were about an inch around (NOT joking) and we got an extra sandwich while we were missing a bag of chips. Save yourself time and find someplace else to eat.

PS Jimmy Johns- I'd be happy to submit this feedback via your portal.....if only it didn't throw me web configuration errors every time...