Arby's — Restaurant in Torrington

I was in town for a sports event, stopped to get something to eat before heading back home. This place was not a good experience. If I ever have to attend another sports event in Torrington, I will not be stopping for food there again. The lady was rude as all, wouldn't listen to a single word I said the first, or second time. Third time I spoke slowly and loud enough that there shouldn't be a problem understanding. I've never seen an Arby's ran so poorly. I know she could have been better to us because I watched her do fine with the young girl before my family and then the other people after us as well. After she gave the food ordered, she still couldn't figure how to give out what we order. I asked her for the rest and she didn't listen to me at all. She ended bringing one thing that we ordered out slamming it on the counter. I had to ask a different employee for the rest as the first lady ignored me as I stood there waiting for help. Rebecca do better and don't take out your unhappiness on customer's, as they are the one's that truly pay your bills by coming in. If you don't like your job then I suggest...

The managers lie to the workers an don't care about the employees and the managers drink and do drugs in the bathroom and there acusing me for that stuff and the managers steal money from the cash drawer and they have a attidue problem and they have not train me at all only how to bag orders and take from the register and they drop food and put it back in the fryers and the employees are rude they cusing at me and I ignore them and they Givin me a ride up for cussing and the gm is mostly on her but on her phone every day and Heather has a addatued and drinks in the female restrooms and the rest of them of the managers and employees aka katir kearen and others smoke and Tiffany smoke weed in the back . And I get blames...

I went through the drive up at about 145 in the afternoon. There was only one car a head of me and one behind. I ordered the classic beef and cheddar sandwich and a order of Mac and bits and 2 large cokes. I took the food to my husband for his lunch. The bits were burnt to a crisp and the sandwich was the ends pieces of the roast on a rider bun. Not even what I ordered! I got one coke and some kind of diet drink. This the second time in 2 weeks that we have gotten bad food and not what we ordered or missing parts of our order. We will not be going back! Not worth the money and...