Tim Hortons — Restaurant in Town of Aurora

I just came from this Tim Hortons. I'm so disappointed...I wrote a review awhile ago about this location but just deleted it !! I'm so sorry but service has been absolutely terrible. Seems like they never have the same workers . I just went in there and I get a coffee everyday and today I felt like having a sandwich. Wrong choice 😞. There was four or five workers...walking around. They gave me my coffee and I'm waiting for my sandwich. Nobody was making anything...so I'm sitting wondering what was wrong. I'm watching them walk back and forth and I finally waved my hand to ask what was wrong. The girl says here's your sandwich that was sitting there the whole time. It was there with my coffee. I said you have to be kidding me. I told the young fellow..I was very upset and this has been happening alot at this location. I'm going to take the extra ride to go to Maple one because their always pleasant. Very...

I’m a frequent visitor if this Tim Hortons and the staff is always pleasant and patient. This morning in particular a younger girl took my order at the drive-thru. It was a big order - $52.. the young girl who took my order was so patient and thorough, making sure she got all the details correct. When I pulled up to the window to pay and get my food, the order was already ready. Everything was fresh and still warm, my latte was made perfectly. I couldn’t just go on with life and not pay the deserved compliments to this establishment. Thank you for your kindness and attentiveness. You made my morning that much better today with such a pleasant experience. Keep song what you guys are doing there - you guys have it down...

Absolutely terrible. Brought my daughter there yesterday after doing a little Christmas shopping to get her a grilled cheese panini. Not only did I wait in the drive-thru for 15 minutes once we received her Penny it was literally disgusting. Soaked in butter not even melted and the cheese was cold. I couldn't feed this to my child. The turkey bacon club I ordered had so much mayonnaise on it it was all over the rapper and was so gross. We didn't eat anything. The two girls that were working there thought everything was a joke. Literally laughing and talking the whole time when there was a whole line of people in the Drive-Thru. Didn't apologize for the wait or anyting. I will never go back to this...