KFC — Restaurant in Town of Batavia

I don't like leaving negative reviews, but this establishment warrants it. 1st off, I was stuck in the drive-through for almost 20 mins. When I finally got to the speaker to place my order, I had to wait another 5 mins or so. Finally, when I tried to redeem a coupon for an 8 piece meal, I was instantly told it would be an additional 35 mins before they could fulfill the order. So much for fast food and wasting my time. They seriously need to get their act together.

So done after today Oct 27th this was the 2nd time I've been to this specific establishment and NOTHING has changed. The customer service is horrendous I paid 16.50 for a honey BBQ tenders meal and they drizzled It instead of coating it like virtually nothing on them and they were soggy. Not crispy not coated just awful. Drove back demanding they fix and or give me my money back and they refused. I will NEVER go back to that spot. I don't suggest any others should either. Disgraceful. FYI the picture added was after I went back...

My fiance and I ordered an 8 piece from here yesterday night. We both ate a piece of chicken with mashed potatoes and mac and cheese....Just a couple hours later him and I both started feeling extremely sick to our stomachs. Both my fiance and I have had non stop diarrhea since eating here. He called to talk to the manager and she tried to say it was because of the heat. I explained to her that's not possible considering we both had been in a/c all day and we didn't buy the chicken til almost 9 p.m. she still was persistent on telling my fiance it was the heat that made us sick and no one else has called and complained. She offered us a free 8 piece as if we'd wanna go through this again. Still 24 hours later and we're both still having the bathroom issues.SMH, we most definitely won't be eating at this kfc again. We honestly feel insulted. Thank you to the lovely manager, who clearly doesnt appreciate...

This is the worst KFC I have ever been to went through the drive-through order two chicken sandwiches and a bucket for one they had three cars pulled up in front of me waiting for their food I paid at the drive-through window and sat there 25 minutes to receive two undercooked chicken sandwiches old chicken tenders and popcorn chicken all the food was cold and under temperature I would not recommend going here unless you wanna set at the drive-through at least 30 minutes to get undercooked and old food very disappointed spent $22 and ended up throwing all the food away This KFC must have the worst drive-through times I can go through the Albion location and order the same thing and they will have you through the drive-through lesson three minutes with all fresh food If I wouldn’t of had somewhere to be I would’ve turned my car around and made them give me a refund total...