Applebee's Grill + Bar — Restaurant in Town of Brookhaven

I don’t normally write reviews, but this visit to Applebee’s was by far one of the worst dining experiences I’ve ever had.

Right from the start, things went downhill. I ordered chicken wonton tacos as an appetizer, and when they finally came out, the food was cold. I politely told the waitress, and instead of apologizing or fixing the issue, she rolled her eyes at me and walked away with a snarky attitude.

On top of that, when we got our appetizers and dinners, we had no forks or napkins at the table. I literally had to sit and wait about five minutes with food in front of me and no way to eat it — and during that time, there wasn’t a single employee in sight to even ask.

Our waitress (I didn’t catch her name) was middle-aged, had super blonde platinum hair tied up in a bun, and carried a waitress book covered in stickers — so management should have no problem knowing exactly who I’m talking about. Unfortunately, she made the whole experience worse with her rude attitude.

When our dinners came, things still didn’t improve. I ordered the chicken broccoli Alfredo and, once again, my food was cold. My friend ordered a cheddar bacon burger, and he didn’t even get the right sandwich. When we pointed this out, the waitress acted extremely annoyed and pissed off, like it was our fault for saying something. To top it off, I had to remind her to take the wrong sandwich off the bill at the end — otherwise, we would’ve been charged for food we never even got.

Even the drinks were a disappointment. The sodas were completely flat with zero carbonation, and at that point the experience was so bad we honestly couldn’t even complain anymore. The table next to us was also having issues, and when the manager came over to speak with them, she was rude as well. Clearly, the problems run deeper than just one server.

And to make matters worse, now that we’re home, we’re all dealing with the worst stomachaches from eating there. Between the cold food, flat drinks, wrong orders, no utensils, rude service, almost being overcharged, and the manager treating customers poorly, this was an absolutely terrible experience from start to finish. Definitely not worth the time, money, or headache — and I will never be...

I am a pediatric registered nurse and I work at Stony Brook Children’s Hospital. I want to take a moment to express my deepest gratitude to the team at Applebee’s in Patchogue, especially Regional Manager Crissy, the servers, and management staff, for helping me host an unforgettable birthday celebration on Saturday September 20th for one of my former pediatric patients who is now terminally ill. From start to finish, the care and attention to detail were extraordinary.

Crissy, the regional manager, went above and beyond, ensuring every detail was taken care of, and supporting me throughout the planning.

Our waitress/server assigned to the party was absolutely phenomenal. She was kind, always visible, present, and anticipated our needs at every moment. She also shared that she is currently a nursing student, and I can already see the warmth, compassion, and attentiveness that will make her an incredible nurse one day. We wish her the best of luck in her career as a nurse.

Adam and Dimitri checked in on us often, making sure we had everything we needed and that the family felt cared for. They too were always visible and met every one of our needs.

Applebee’s holds a special place in my patient’s heart. It is his favorite restaurant. He also celebrated his high school graduation at Applebee’s Patchogue in 2024.

Despite being weak and less mobile now, he insisted on coming because of the atmosphere, the food, and the kindness he always associates with this restaurant.

Seeing him smiling ear to ear that day was priceless. The staff’s compassion turned what could have been an ordinary meal into a lasting memory for him and his family.

Thank you Applebee’s Patchogue, for creating such a meaningful experience, making my patient’s birthday truly special, and for touching all of our...

I worked for this company when it first opened. I was a star employee that took real pride in my work. My two pals and I raised over $7,000 for toys for tots, that was more than any store on Long Island at the time raised. We saw some of the workers pocketing that money, disgusting! One of the managers at the time didn’t like me. SHE was probably jealous. She thinks I didn’t know she fired me but I do, she never actually worked. I don’t know what her job really was. I was promised tons of hours and in the beginning I was averaging 60-70 hours. Than got dropped to 40 boring hours for over 2 years. When they say family they mean you are replaceable. I injured my knee from doing outside exercises that they wanted us to do at 7 am . Some still drunk kid ran into my leg. I should have sued their pants off. In tears I had to work later on that day, wow! I didn’t sue cause I treated this company with passion and respect. One of the higher up workers sexually harassed my friend. She ran up to me crying and I told him to fly a kite, he didn’t like that. He also didn’t admit to anything so he wasn’t a complete dumdum. These people probably all dont work their no more but This place was built on poop and one day it will sink into it’s revolting stench of suckage. I got fired for writing small pen 15 on the pos machine to my friend. Really, really! I went to a lawyer but it was too late to sue for my knee. To this day I need to take a piece of my chipped knee and put it back sometimes, it’s kinda nasty. This is for all the workers. Don’t take this job seriously. If you get hurt in any way. If you are sexually harassed . Go to a lawyer and sue them. Food is PERFECT if your trying to...