Golden Star — Restaurant in Town of Brookhaven

My office holds meetings in this restaurant frequently and the food is marginal, some dishes better then others. There is not alot around here that is convenient so we keep going until this past week. I brought 6 of my coworkers there for lunch and the waitress I think was new, or just completely inept. We always ask them to take our order right away so we make sure we get back down the road in an hour. She would not take the order and said "drinks first" 10 minutes later we got drinks, she then took our order. 5 minutes later we get soup and salad. (we have lunch from 1-2pm, so not we are at 1:15) Then nothing for 25 minutes, this is not the norm. Everyone has a bad day though. We start to get worried because we are in two cars and we have patients to see at 2pm and who wants to eat that quickly. We ask about the food, and we get "ok I'll check" another 5 minutes, and half of the staff decides to leave and ask the rest of us to have their stuff wrapped up.

At this point I am upset because we only get an hour and we now cannot eat. Anyone who knows me, knows I do not draw attention to myself, and I NEVER complain, but this was not just affecting me.

I go up to the desk and speak to the woman there who I think is the manager. She said she was. I explain to her all of the above. She says

"We are really busy" "someone ordered egg fu yung, and we only have one frying pan" "the girl went to take your order twice and you were talking and she couldn't"

#1 and #2 not my problem, #2 who the hell has only one frying pan I have three and I don't cook?

#3 That's a lie!

I asked her to take money off the bill, in my opinion it should have at least been the girls that had to leave, there were 4 of them.

Her response,

"i'll tell the girl to take 10% off"

"Me, if you don't take about half off we will not be back!"

"The girl will take 10% off"

ok then, our meetings will be held elsewhere, If I were you I would go somewhere else, don't...

First off I want to say that I use to go to this place all the time cause it was very convenient in terms of distance from my house. If I could rate this place no stars I would. I don't recommend going to Golden Star because they charge too much for what they put in the sushi rolls, and they are mediocre. The main reason I'm writing this review is because the other day while ordering on the phone, I was asking a simple question about one of the dishes and the lady on the phone didn't quite understand what I was saying. She raised her voice at me angrily. At that point I was going to just hang up but my family was just desperate for food at this point so I ignored it. When I picked up the food, I checked the receipt to make sure everything was correct because we ordered a lot. I realized something was incorrect and told the lady. She told me what she thought I said over the phone, basically telling me I was wrong. I know what I said, and it was not a big deal for her to question it like that. She walked away to get what I actually ordered. She came back and put the replaced item in the bag, she did not even look at me. She didn't say "thank you, have a nice day" NOTHING. The same lady on the phone that took my order was the OWNER. I usually never write reviews but this made me upset since me and my family order from Golden Star all the time. Seems like the owners are very ungrateful and only care about money. She did not treat me like a costumer at all, and clearly does not appreciate my business. Therefore I will not be returning to Golden Star anymore. I'm sure I am not alone, and this has happened to...

I've eaten here a few times in the past, and I've just had way too many bad experiences. Firstly their vegetarian food is crazy expensive. $8 for one entree PLUS $8 for rice on the side is insane. I could spend $30 just on a small meal for myself. The first time I ate there they gave me boneless spare ribs that were real meat when I asked for vegetarian ones. I ate them without knowing until I went back months later where I ordered them again and got something entirely different. They did not even care that they caused a vegetarian to eat meat.

I gave them another chance and ate there again. After signing up for their online membership, I brought i their coupon for a free appetizer where the woman at the counter said "You can't just walk in and get free food! I'll take that coupon only if you spend $20. first." The coupon absolutely did not specify that, but she refused to honor it for a $3 bowl of soup. After arguing with her she decided to tell me that the coupon could only be used by people who dine in, although that was still not written on the coupon. She is extremely obnoxious and condescending towards customers. Not to mention once she gave me my soup after I had to pay for it I realized that it was not vegetarian. He response was "you asked for the regular one! you want veggie? you pay .35 more cents." Seriously?! I did not ask for meat! and I have to pay .35 after I went through all that?!

I will absolutely NEVER go back. DO NOT EAT HERE! THEY ARE RUDE TO CUSTOMERS AND THE FOOD...