L.I. Wings-N-Things — Restaurant in Town of Brookhaven

DELIVERY DRIVERS DO NOT BUY THEIR RED BAGS. DO NOT MAKE THEM ROB YOU FOR 10 DOLLARS. STAY AWAY FROM THIS PLACE. If nasty and disrespectful were a business it would be this place. Don’t eat from here , there food is subpar and their customer service is disgusting. I’m a big believer in that what ever we put into our bodies feeds our soul. It can affect it in a negative way or positive way. The music we listen to, the food we eat , the things we listen to. It all feeds our soul. LI wings and things has such bad customer service and rude employees that I will never again eat from here. I don’t want to put anything in my body that was prepared by such nasty disrespectful people.

I gave them a chance twice and twice I was disappointed by soggy chicken that taste like rubber. And god forbid you complain. They treat customers and delivery drivers horrible. I work part time for door dash and I had not received my red insulated bag yet as door dash doesn’t send it out immediately. (LI Wings knows this). So here is how they steal money. I walk in the store to pick up the order for door dash , the thief at the counter told me that due to the fact that I didn’t have a red bag yet I had to purchase one of THEIR red bags for $10 or else they wouldn’t give me the food to deliver . She couldn’t even say it with a straight face when she told me that. She knew what she was wrong for what she was doing. I was running low on cash and I tried to explain that I hadn’t gotten my red bag yet. I had to go through the trouble of contacting door dash to explain this to them , not to mention the gas money I wasted to drive to this place to pick up the food, They didn’t try to hear it , they bring out a cheap red bag with their restaurant name and logo on it which they claim is insulated ,and to put insult to thievery they bring out cold food to put in the bag. I bursted out laughing once I saw it. A delivery doesn’t take long once you pick up the order. Food is supposed to be served hot. Those Insulated bags are cheap and flimsy anyway. The cost of living is high ,we are all trying to make it , for you to try to rob people for $10 is disgusting. Have...

Terrible service no care attitudes, ordered food at 6:00 for delivery wait call back 7:15 a mans answers phone says another 45 mins iam like I ordered at 6:00 its 7:15 and now ur saying 45 more mins oh ok call back at 8:30 I go over the whole story again for the umpteenth time lady answers phone ur order is on its way I said what transpired in the previous multiple calls I ask for the manager spoke to the manager said I have been waiting for my order since 6:00 can u reimburse me for my order and delivery it it is now going on 9:00 pm Nick says no we can put ur money back on ur card , wow this great customer accommodation, and isn’t the customers the one who brings u the money to feed u and ur families ? I am happy to know how uncaring this independently owned business is, here’s a secret to running a good business and staying open and never closing down make ur customers happy accommodate the customer especially if ur at fault ,or at least pretend to be nice and accommodating , and menu items should be a few steps up from what u can buy at Costco like a bag of wings with bbq sauce , over salted fries and not to mention the food is cold when u get it, is it even cooked is the question? I could only imagine what the kitchen looks like? I guess that’s why it’s behind the wall in the back, and this review got one star because it would not allow me the option to write a comment so by default one star was my only option in order to use more of my time to write a review to a whole in the wall dump , save ur time and money and aggravation and go to the dollar menu at McDonald’s...

Wow, I don’t know which is more disgusting: the lies in the reply to my review or the service. Absolutely one of the worst experiences ever at Long Island Wings and Things, specifically the Farmingville location. Enticed by the promise of a 20% first-timer discount, because the Setauket location was closed, I journeyed to the location only to be slapped with a bewildering policy that the discount can't be stacked. Both discounts were offered by the staff over the phone, so I would try out their location. I get there, and they said they can’t combine the discounts they offered. What’s worse? They messed up my order of over 50 wings, resulting in additional wait time on top of my already considerable drive. To add insult to injury, when I requested extra dipping sauce, I was informed of an additional charge—utterly nickel-and-diming. The staff's inability to make simple decisions without phoning some absent overseer was frustrating. Their approach to customer service is sorely lacking, as is their ability to fulfill basic orders correctly. For those in the Three Village area considering making the trek, save yourself the disappointment. This establishment's misleading promises and penny-pinching tactics are simply not...