My son said rice instead of noodles and this man behind the register completely lost it. I told him that my son made a mistake and I will pay the extra charge for the noodles and he kept looking at my son who stepped away already and kept telling him that the food was plated already. I kept telling him I will pay for a side of noodles it’s not a big deal, but he would not let it go. I finally had to raise my voice at him and he finally snatched my card from my hand and charged me. When I got the noodles, I was trying to take the plate of rice with noodles to put the chicken on top of my noodles and he said absolutely not. He wanted me to get separate chicken and he didn’t want me to touch the rice plate. He thought I was trying to get over on him. He just didn’t understand that I would take the chicken that was on the rice so he wouldn’t lose money. He was huffing and puffing the whole time. Very mean man. ...
Read moreHad a mixed experience. The food was actually quite good, with a variety of dishes that were flavorful and well-prepared.
However, the service was a different story. The owner, who was working at the cash register, was consistently rude and arrogant. He never smiled or showed any enthusiasm, and seemed put off by our presence. His disrespect towards customers was palpable, and made the entire experience feel unwelcome.
It's a shame, really, because the food was a highlight. If the owner could work on providing better customer service, this restaurant might have a real chance to shine. As it stands, I'd recommend the food, but not the atmosphere or service.
Rating: 1/5 stars (would be higher if...
Read moreThey do a good job with the chicken teriyaki. But sometimes you're better off not seeing how they prepare it. :-)
Inside the Smith Haven Mall food court, this place is usually pretty busy. They have a guy giving samples of the teriyaki chicken, if you want to check it out before buying.
The seating is hit or miss depending on when you get there. But if you patient (and quick enough) you'll usually get a table with little trouble.
I usually get the teriyaki chicken, white rice and no vegetables. There is usually enough sauce on it when they make it, but you can ask for more if you like...
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