Los Mezcales Mexican Bar & Grill — Restaurant in Town of Cheektowaga

We went here for my mom's birthday. Mistake. There was 5 staff members there but really only 1 server working and 1 cook. We got sat at our table and a server came by to take our food order...we never even ordered drinks as we just sat down. So she started taking drinks when the 2nd server (the only one really who served) came over and assumed we all had drink orders. She took our drink order and and delivered them. When we ordered food, it was chaos (nothing specialty ordered or substitutions and 8 of us). She had to keep repeating back orders. Then when the food finally came out, 2 orders were wrong and they thought another was wrong. We had to wait a while for refills on drinks. The server was running around dealing with 5+ tables while other staff members sat around. I had to wait 15 - 20 minutes for my simple order after everyone at the table got theirs. One dish was so overly salty we sent it back with no replacement. We got the check to see they didn't take off the meal we had one bite of and tip was included. Tip on the check at over 20%. There was no place to write in one. Then when we said something to the server, we noticed another staff member facing his phone camera towards us potentially taking pictures/videos of us. No worries we won't be back. We also overheard another customer complain that they were charged for food they never got.

If there was more servers and better cooks, this place could be better. But right now, Taco Bell seems like a...

We first went to another Mexican restaurant but they were packed and the wait was longer than we wanted to wait. So we came here and there wasnt but 1 car already parked and two pulled in just before us and they were together. So 3 tables were being waited on during our time here. There were two women there but im fairly certain only one was working and I think she was doing it all! Serving, cooking, bartender and bussing tables. We ordered a pitcher of watermelon margaritas which had good flavor but I dont think there was even two shots of tequila in it. Couldnt taste it and also couldnt feel it. Then we ordered food with a side order of queso. We ate through the chips and salsa and we waited like 10 minutes and I finally caught her attention and asked if the queso could be brought out. She brings it but then tells me they ran out of pineapple for my dish, so I chose something different. A good 20 minutes goes by and she brings my husband his dinner. Thinking mine is right behind I tell him to start eating. He finishes and a few minutes later she brings mine. Then we get the check and after tip it was $115! That is the exact reason why we do not go out very often! Money doesnt grow on trees and I just spent $115 for poor atmosphere, ok food, and poor service. I dont blame the girl, I blame the owner who staffs 1 1/2 people on a Friday night! We wont...

Went for my birthday this past Friday. Ordered a burrito and the waitress came back out and asked if I wanted chicken or steak. Asked for chicken, received steak and it was SO salty couldn't eat it. My son in law took it, and he couldn't eat it due to the high level of salt. The waitress was the only one taking orders and was very busy. The food was brought out in waves, my daughter had to wait 15 minutes for her meal, and she was the last one to get it. When she came to the table, everyone else was done eating the waitress came to our table and my son in law told the waitress he couldn't eat the burrito due to it being so salty, she was going to bring a different meal out, he told her it was to late as every one else was done eating. She offered to do a take out, he declined as the burrito was not good. She didn't take the meal off the bill, we had to remind her. The music to loud, and they added the tip to the bill, $28 dollars for 8 people, to much for terrible service. Will never go again, was not true...