Dunkin' — Restaurant in Town of Chester

This Dunkin’ location is by far the best I’ve ever been to! From the moment you step in (or drive through), you can tell they take pride in their service. The staff is incredibly friendly, efficient, and always greets you with a smile. Whether it’s early in the morning or late in the day, they consistently deliver top-notch service.

The coffee is always fresh, perfectly brewed, and made exactly how you order it—no mistakes, no watered-down drinks. Their iced coffee, lattes, and seasonal specials are spot on every time. The donuts and snacks are always fresh, soft, and never feel like they’ve been sitting out for too long. They clearly prioritize quality here, which makes all the difference.

What really stands out is how clean and well-maintained this location is. The counters, tables, and even the drive-thru area are spotless, and they manage to keep things running smoothly even during busy rush hours.

This Dunkin’ truly goes above and beyond the usual chain experience. If you’re looking for the best coffee, freshest treats, and outstanding service, this is the spot to go. Highly recommend stopping by—you won’t be...

My daughter and myself both ordered drinks that required ice. It was in the afternoon. Later in the evening about 5 hours later, both of us got severely ill. To spare details, we both had intestinal disturbances that lasted us for 3-4 days. My husband and son ate the same things we did and were not sick. We kinda felt something was off after we drank them too. We made a formal complaint to the Dept of Health because we didn’t want anyone else to get sick. We found out that they don’t clean their ice machines until every 14 days and we visited on Day 11 from their cleaning log. This is “standard protocol”? I’m not sure that I can vouch for all DDs but I know this is what I was told by the district manager. I asked Starbucks their “standard protocol”. The one in Vernon is daily but some go up to 3 days the most. Big difference. We were offered an apology and a $20 gift card for two people being so physically ill for days?? Really?...

Not the worst Dunkin I have been to, but far from the best. The staff they have at the drive through is interesting to say the least. Sometimes you get very professional, nice people. Other times, someone who sounds miserable as you place the order, doesn’t greet you or tell you the price when you get to the window- just hands you the food without a word. One of the cast of characters looks dirty. He has long dirty fingernails. I haven’t seen him in a bit, so maybe he’s gone. Just who I want handling my food! A few times, a girl at the window was hacking up a lung as she was handing me my coffee. I know it’s hard to hire good people these days, but damn. Also, one last thing - if I order a bagel with cream cheese, put some cream cheese on it. Nothing more annoying than biting into a dry bagel that has barely a quarter of a teaspoon of cream cheese...