I used to love coming to blu fig, it was my go to place to eat. I came here this week and was frustrated and left feeling like it was no longer the place I remember it to be.
Within the last year I’ve had to eat gluten free. I’ve eaten at many places and none were as unknowledgeable as my server at Blu Fig. I asked what on the menu could be eaten gluten free and if they had any gluten free substitutes and the waitress just responded “oh I don’t know” she didn’t offer to ask the kitchen or more knowledgeable wait staff. She spent most of her time talking to the table next to us and barley checked on us or was around to even ask for a drink refill.
Granted our server was a teen, but still, the staff should train her better or at least teach her how to handle food sensitivities or allergies.
I was very disappointed because I had no clue what I could eat. I didn’t enjoy my experience ...
Read moreOwners are so greedy. They don't care about their customers. They only care about money. They serve the driest penne vodka I've ever had and then they want to charge you $4 for extra sauce that should've been on it in the first place. The cost for pasta is so incredibly low, despite the current inflation. Also, the chairs could really use some felt pads to provide grip. My daughter fell back & hit her head once since it was so slippery. Servers are not all nice either, but that doesn't seem to be of any concern by the owners. They also own Burger Loft & the seats there are all torn & the tables and floors are always filthy. The entry door is glass and it has huge cracks. It really shows how much they care about their appearance, much less their customers. It's such a shame how the owners operate these businesses that otherwise could've been...
Read moreVery odd that I was told to pick up a menu and pick a seat. So my boss and I took a seat and waited a while for staff to ask for our order ...we were the only ones there. We then were told to return to the front of the restaurant to place and pay for the order. This was kind of weird because apps and meal had to be ordered all together. I asked for a ginger ale and it was given a paper cup with a lid, like a fast food place. My boss asked for water and was directed to fill up a glass from a large jug sitting by the door. The staff were unfriendly and I felt like I was in a fast food restaurant. I've ate there before and have been waited on. Today's experience has shown the decline in a...
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