Rusty Nail Grill and Tavern — Restaurant in Town of Clifton Park

I had heard a lot about this place for bday wings and the bday drink. Since my normal place closed (made me so sad) told my daughter why not.

We arrive and are seated immediately. It's busy but not too bad. One waitress comes over - as I have never been I had questions about the bday wings since the normal menu said one thing but the bday menu was a bit different. The waitress seemed annoyed and impatient. I ended up ordering 30 boneless wings with three different flavors and the bday drink. Also ended up ordering 10 of the bone in wings as well with a different waitress that came over. She also seemed annoyed. We asked for ranch instead of the blue cheese.

Bday drink comes - a blue Hawaiian in a 32oz plastic cup. It was really sweet and mostly juice. If you drink that the next one is free. I had finished it just as the wings came out. The wings and the flavors were decent. Cooked well, sauced well except for the garlic Parm. Those were more like grated Parm cheese topped with no garlic. I also ordered the poutine which was actually really very good. Asked again for the side of ranch and received a small ramekin for three people eating 40 wings. Wanted more but didn't ask since every question seemed to be an issue. Second bday drink comes which actually has some alcohol/liquor in it to where I could taste it. My daughter ordered two green tea shots but got charged for Jamison's. Didn't even bother asking them about the charge.

Overall my experience being there for the first time and especially on my bday was not extremely pleasant. While the wings were decent, it was nothing like I kept hearing about. Maybe the waitresses we had were having an off night - 🤷‍♀️🤷‍♀️. I did get a nice purple cup...

I’ve been to this place many times over the years and the staff have been fairly nice. I was meeting with a friend for dinner and was Rudely greeted by the hostess when I walked in. I asked if there was a table available and told her that it would be just two of us. I was Rudely told there was only one table left, and IF it was available when she got there that we could have it, but they do Not seat people until the whole party is there. I said ok and took a seat at the bar and ordered a drink. The bar made asked if I’d be staying for dinner and I explained I was waiting for my friend and we would like to get a table. She asked if I put my name in and I told her that I’d spoken with the hostess and that she never asked for my name. The barmaid asked for my name and said she would charge it to the table. I said ok. My friend showed up, so I walked back up towards the hostess, and she rudely walked away from me so I asked the other staff member that was standing there and she gave me an Attitude and asked me if I was on the list to get a table. I said no, and that I had spoken with the hostess, and I had given my name to the barmaid. All of a sudden, there was somebody else that came up and could see the situation and offered whatever table we wanted in the back that was available. Not sure why everybody had it out for me that day except for this nice girl that finally stepped in, but I hope I don’t get treated like this again or it will be the last time...

Dined here last night for a birthday celebration and had a terrible experience. As a waitress myself I try to give grace when due but last night was atrocious. We have been here before for birthdays so we know how the wing situation works; the waitress told us at least 3 different things all which were counterintuitive with their birthday celebration rule menu, and talked down to us the entire duration of taking our orders. The food expo was amazing, he said it was his first night and what a sweet man he was (the only good part of our night)

The food came out and we finished eating. The server never checked on us to see if we needed anything, drinks went without being refilled and after about 45 minutes of being done with our food she came over to check on us. At this point the restaurant had cleared out so there was really no excuse on why we had not been checked on. We asked for to go boxes for our purchased food (not wings) and she was adamant on taking the wings away first. No problem we understand the rules but she never came back to bring us boxes and another server thankfully did. She quickly dropped the check off and we were done, we didn’t even get the chance to leave before she was trying to grab the check off the table. For an automatic 18% gratuity, the very least you can do is expect your servers to provide service worth that. The food came out quickly thanks to the nice expo, but truthfully I have never had such horrible service in...