Hot Harry's — Restaurant in Town of East Greenbush

Worst. Friday Aug 21 @5:45-6 pm. Went in to support local. Mistake! Counter guy was relatively clueless and lazy. Or, under instructions to save product. Didn't want to give the chips, included. Did't want to put in salsa? Carry out order was a bother? For the chips or burrito: OK A VEGGIE SUPREME...MADE OUT OF BLAND MUSHY SOGGY FROZEN CAULIFLuAR BROCHOLLI CARROT WEDGES...this is not Southwest Cooking. This is some Better Homes and Garden free hair salon magazine on what to take to a potluck forbunderca dollar. I give it thevlooked clean. Innafternoon I stopped to check it out for dinner...and came to pick up game night group dinner. Everyone ate their few..three...chip on their buriitto bag. The little container of very commercial salsa or pico de gallo...actually just scooped for three chips per sack. The buritto had high expectations from the menu...canned beans fine...couldn't find the sour cream or guacamole...making it a supreme at additional cost...had huge mauled chucks of onion..not chopped...onion fresh but nobody wants huge hunks. CHOP THEVONION LARGE MED OR SMALL BUT CHOPPED ONION...following the product cheapness surprised it wasn't minced. Then the rest was Sam's Club BJ's super gigantic frozen mixed soggy mushy veggies. No flavor. Just soggy gross unhealthy veggies. Apparent little here has an understanding of SW cooking. More fake american cooking trying to be authentic with without understanding vegetable cookery. So it isn't. Plus it is unpleasant having to go to menu pointing out with the staff..limited menu...and say this is included. This is included..then response yeah but do you really want the chips, etc. Vegetarian cook has flavor. Plant Based doesn't..but this is not real plant based food. Just wanted good solid flavorful vegetable burrittos. No meats. Yes, flavor. Like pepper, balanced onion. Rice to blalance the beans for texture and amino acid mix.

Nobody was pleased. Noboby want to go here. Everyone took the menu copies and tossed them!

Worst. With quality like El Loco South West....Los Meriacchi good quality Mexican style...if your going to copy other fast food chains...copy the parts that work...you copied very poor service and costly bland boring uninteresting food...and cheapness not wanted to serve the items included on the menu with the order.

No!...

I usually don’t write a review unless I have good things to share but I will make an exception regarding this eatery. Exactly one week ago I walked into Hot Harry’s in East Greenbush, NY and ordered the Baja Bowl, as I had previously done on two other occasions. The teen who was taking orders seemed to not pay attention to what I was ordering so I repeated it several times and emphasized that I did not want ANY sauce added because all of their sauces are too spicy for my stomach. He repeated what I said and proceeded to prepare my order. Because my bowl’s main ingredient was fish I had to wait for that to cook, which I expected. The shop was not very busy and yet the girl at the cash register who completes each order seemed harried. When the fish was done she threw it into my bowl and without my noticing added hot relish, which comes with the meal unless you ask otherwise —which I had done with the male teen. I drove 30-plus minutes to work and when I took a bite realized the spicy topping had been added rather than make the return trip and waste gas I threw the meal away and had no lunch. When I called to complain the person I spoke to said the manager was not there and told me when to call back. When I spoke to him the next day he was rude, condescending and practically accused me of just wanting to get a free meal on him. I paid $12 plus tip for that disgusting meal and will never go...

The flavor was not as robust as I would have liked it - the most flavorful was where they burnt some of the loaded griller filing that was allowed to leak out due to the sloppy assembly. The griller (basically a giant crunchwrap for those looking for a Taco Bell equivalent) was cheesy though which was great. My burrito could have used way more chicken (I guess you need to pay for double to get a normal amount?) and I paid extra for guacamole which ended up mostly squished out of the burrito during the (again) sloppy assembly - forgot my request for onions as well, or perhaps straight up ignored my request because that's the level of attention to detail my order received... I've been here before with better results so perhaps I just chose the wrong day to want a burrito. One thing that's been consistently bad though is their salsa - even there spiciest salsa was medium at best and lacked flavor. They need to up there...