Talk about having it your way, they offer about 15 different toppings for their double cheeseburger (there's an extra charge for bacon). I ordered mine with mayo, extra pickles, and ketchup. The burger was warm, cooked perfectly, and served on a nicely toasted bun. The strawberry milkshake was a throwback to my youth when they came with real strawberry bits mixed in with the ice cream. They also serve a slightly oversized split kosher hot dog on a bun with the normal toppings (except, regrettably, no sauerkraut). The food is a huge step up from other burger chains including Burger King, Wendy's, and McDonald's. In fact, their cheeseburger is among the best I've had in any restaurant in Syracuse. Best of all, prices are competitive. Also it's important to mention that they provide free salted peanuts to shell and eat while waiting to pick up your order for dine-in or takeout (there's no drive through). UPDATE-1: Their excellent cheeseburger wasn't quite hot enough this time and the cheese wasn't melted. Next time, I will request...
Read moreI love Five Guy's burgers and fries. I crave the taste every few weeks/months and always treat myself when I want a burger. Five Guys is always my first choice. I've had a great experience every single time and at various locations. I recently had a bad experience. I took a burger and fries to go. When I first bit into the burger it was "ok." My second bite I pulled out a long, curly black hair out of my mouth and felt so sick... I was so surprised. The fries were also very soggy, not crunchy, and super salty. I'm not sure if it's just a problem at this location or what, because I've always had a good experience... but this time not so much and I'm not sure how I feel...
Read moreThis Store And Its Staff Is Soo Disrespectful Unorganized And Is Very Bad With Communication Watch Managers Yell And Argue with staff I watch Manager blatantly Talk about Customer and How Slow they are with ordering and pick up they will have customers sit for 25-35 mins for pickup staff and managers dont obey by policy i watched several cross contamination and nothing was changed cleaned or sanitized some staff dont change gloves constantly i watched people serve half cooked patties to customers that can lead to food poisoning and possibly other Sick Illnesses i watched staff smoke vapes in the bathrooms Walk-in Coolers blind spots...
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