Auntie Anne's — Restaurant in Town of Greece

I was upset when I returned to my car to opened my little treat that I had bought for myself, just to bite into a hard dry over cooked cinnamon sugar pretzel nugget. As I toss that one and grab another I realize that I was given probably the oldest batch that was made today. They were too old and too hard for me to enjoy, and of course no one answers the phone so I can return these rocks to grab fresh ones at another time. Some are burnt. I have been patronizing Aunt Annie’s for many yrs and I have never received...

This location used to be good and the pretzels are fine but it's the employees that have gone downhill. They wear whatever they want which seems inappropriate to me, especially with open toed shoes on. They also pay more attention to talking to eachother than helping a customer. I'm sure this is not all employees there just what I have seen the...

Something tastes weird. I think it's their oil they used in this pretzel. It's tastes bitter, kinda like a soap or chemicals. Something is just off. I hope there is nothing bad contaminated the food. Do their employees ever do taste test at all daily whenever they do a new batch? If they did they would have known this...