TC Hooligans — Restaurant in Town of Greece

Don't fall for the 4 star rating! The service at this TC location is awful! Avoid this place if at all possible.

Suggestion: There are much better places to go to at the bottom and in pictures of my review!

Anyway, The TC Holligans Restaurant looks really nice but the staff is extremely rude, especially to non locals, for absolutely no reason.

We had actually picked our hotel out because it had this restaurant next to it and I had planned to have local friends and family come meet us there for lunch and dinner on and off all throughout our vacation stay...

But that idea was cut short on our very first visit, when our waitress called the manager on us simply because she noticed we hadnt eaten a pizza we ordered.

We hadnt complained or asked for the manager, we were just eating another appetizer we had and still waiting for the rest of our party to show up.

But, the manager came to our table and started insulting us for no reason about how we must not be locals and then got caustic for no reason about how shes going to charge us for something we havent ate and I realized quickly that that she was just looking for a problem.

She should be fired for treating random people like that. She's horrible for business.

This was actually the first time I had ever been to a TC Hooligans and we had been planning to spend a couple hundred dollars there that day, stuffing our face into oblivion as a spoiled kick off to our vacation, after getting off the plane the night before..

In fact, we had budgeted to possibly spend $1k or so there, on and off throughout our stay because we wanted something close by and easily accessible..

But I didn't bother to mention that to anyone.

Instead, I just told the manager we would be paying the bill no problem and leave a yelp review.

Then when the rest of our party started to show up, I took them to eat everywhere else for the rest of the trip.

So anyway, Don't ever waste your time at TC Hooligans like I did:

We had only ordered an appetizer and the Philly Cheesesteak Pizza so far, but it was drenched in what they called a local sweet country sauce or whatever and that stuff smells and tastes like a bitter, cheap knock off of the sweet and sour nugget sauce from McDonald's.

It might not have been that bad if only there wasn't so much sauce on the top of it, that it looked more like a breaded soup bowl than a pizza.

Worse, one taste of it was nauseating and I had to put it back down.

Listen, I am a reasonable AND reasonably fat person, who has NEVER turned down even mediocre pizza in my life, but this was just gross...

YET, I didn't make a stink about it.

I just didn't want to eat it and when the manager showed up and got nasty with me for no reason, I told her the truth: I ordered a Philly Cheesesteak Pizza, not a Sweet and Sour Teriyaki Soup Bread Bowl.

She is an absolute Karen and a half and so was the waitress.

Anyway. We ended up going to other places like Stingray Sushifusion, Dinosaur BBQ , and Cheesy Eddie's instead, which ended up being fantastic.

So I will show you photos of their food instead, because the manager at TC is operating on the budget of $20 grade petty, and I suggest you go eat better at these other places for the same kinda money or less, that I had intended to blow at TC Hooligans. Be sure to read the captions so you know where to go. Have...

Nice atmosphere, beautiful outdoor patio. I'm not a fan of their spinach artichoke dip, extremely too thick. I had never seen spinach dip that thick. It was too thick and the color was off. It was brown mush/paste. We could not scoop our chips into. We had to pound it on the chip 😂 No one at the table was a fan of it. We asked 2 staff members if that was how it was suppose to look and they said yes. I told our server that we didn't like it. She said I'm sorry as she zipped by our table barely stopping 😂. It sat on the table with the chips the whole time we were there, no refund, no exchange offered, no nothing......a little disheartening for a first time visit since they moved out of Greece Ridge Mall. The rest of our items were very good. The food is a little on the pricy side but quantity is above ave. I ordered pulled pork nachos as my dinner. It was"Hug"...."Rochester Huge"😆 Almost unappealingly huge for one person. It was $16 and the size of an extra large pizza. I didn't remember it saying shareable on the menu lol. It was good and fresh, but it was soo big I couldn't comfortably dig in. It was served on a serving tray and not a plate, so excellent for a group. I feel I wasted a lot of cash.... spinach dip that no one ate, we only tasted it, it looks good on top because of being smothered with the cheese but at dig in oh no... honestly looked like canned dog food. (The eyes eat before the stomach)You should have seen all of our eyes when we scooped in. I should have asked for hot water to loosen it up....so that was $11 in the garbage. I brought home most of the nachos because I couldn't comfortably eat it. The cheese had all the nachos stuck together. It was a big mess that took up wayyy too much space for one person, so today I have soggy nachos with pulled pork & the fixings on it. $ wasted and lesson learned. I wasn't that hungry and wanted something simple and not super heavy. I should have gone with my first choice of the pretzels and sauce.

Overall the atmosphere, the friendly staff and even the patrons were friendly we still enjoyed our friend's birthday dinner. Had it not been my friend's birthday I would have called a manager over and asked for an exchange for that dip that we didn't eat. Appears to be a better place for drinks. I had a root beer soda it was tall and delicious and free refills. My friends loved their alcohol drinks. The last 2 pictures are my leftover nachos..... it's another whole meal, I just have to...

I've been here once, so take that as you will... Your experience may vary. I'll summarize before the story. Food was subpar, service was minimal, accommodations were poor. A lot of people would give this place one star after my experience, but I'm realistic. It was edible and relatively clean. Now. Let me paint a story:

We went here for a birthday party for my disabled mother (who was previously impressed with the food) the weekend of St. Patrick's Day. We told them ahead of time in a reservation that she was disabled and they set us up in a room with high chairs. It took 40 minutes to get a room with normal seats, which they should have done in the first place. It took a long time to get the servers to get anything done, all the food came out sporadically. 10 minute period in between food often. The food came out cold, small, or slightly wrong. My particular Burger (The hooligan, you know the one with her name on it so you think they would try hard on that one) was a "double" that we could barely tell was a double because it felt like it was one Burger cut in half and made it into two circles. Barely a double. I would have gotten better at Wendy's. We had to ask for plates for the appetizers, forks for the meal, and the condiments at the table weren't even filled. We had to trade our mustard between the other half of the table to get anything. But, gosh golly, the lotto at the table was definitely full to make asolutely sure you could use that!

To be clear, I do not blame the staff. Every single person on that floor that day was not smiling and all the food was evident of a hurried kitchen. I entirely blame the service on the lack of staff, which is Management's fault. We still got horrible service though. Now, since this was a single instance, your experience may vary. But the fact that it happened this time means that it can happen again. You would think ANY management would know that the weekend of St. Patty's Day...