New China — Restaurant in Town of Greenburgh

Cool venue, but the food is not 5 stars, except for the Roasted Hen of the Woods and the Wild Mushroom Slippery Noodle (outstanding). For example, the Fried Chicken Dumplings are VERY fried, creating a hard crust that overwhelms whatever little stuffing there is. The Smoked Salmon Fried Rice, was meh, with just enough salmon bits to call the dish "salmon." The braised duck Bao had bits of bone in the meat. It's a cool venue, but based on reviews, I had higher expectations.

Four other things need addressing. $0.50 added to each dish and mentioned on the menu, about using that money for "cooks and porters." That should be a management decision and does not have to shared with diners. It's not for the money...it's a distraction to the experience of dining out. The alcoholic drinks are about $12 (way too high) and there are no ice tea refills, so I ended up paying $15 for 3 glasses of ice tea. The service is too fast, clearing dishes the moment you are done and removing dishes of other diners while one diner is still eating. That creates a sense of stress. Finally, there is no signage on the property as to where the restaurant is, so many, wonder about...

Will never return. Ordered two roast pork with veggie lunch specials and received two shrimp dishes. Called back and spoke to a woman and explained the issue. I asked THREE TIMES if they would like me to return the wrong order. Never received a yes or no. I returned to get my correct order which was not made and would not be made until I returned incorrect food. Now had to make two trips to my home and back for TWO mistakes that NEW CHINA made. They check food and THROW IT AWAY! I asked, "after all that you just throw it away?" My brother owns an Italian restaurant and would OF COURSE ask to see incorrect order, but would then tell customers keep the wrong order AND what you wanted as sign of good faith. Lady at New China gives me ONE free soda can and tells me to take FREE sauces. You clearly do not know what good customer service is. New China just...

Loved our takeout feast from New China! We had a passel of family and friends converging on us, so we called New China to feed them all. My personal favorite is the wonderful Cashew Chicken over brown rice...thank you for that healthful addition to the menu. From the contented "Yum!" sounds and scraping noises as spoons dug the last bit of each goody out of the containers, I could tell everyone enjoyed the food as much as I did. Indeed, there was barely enough left for a decent midnight snack! Next time, I'll have to order more and hide some just so I can sneak a second...