I ordered pizza and chicken wings over the phone on Friday. They told me the order would be ready in 35 minutes, which was around 7:00 PM. I arrived at 7:00 PM and saw they were quite busy. A guy told me to wait about 4 more minutes. Around 7:05 PM, I saw my chicken wings sitting near the counter. Then a girl told me it would be another 5 minutes—but I ended up waiting an additional 20 minutes.
She apologized for the delay but also blamed me for not asking them to leave a note that the order should be ready for pickup at 7:00 PM. But they were the ones who told me it would be ready in 35 minutes in the first place.
Lesson learned: I’ll make sure to tell them the exact pickup time next time. Seriously, this town needs more...
Read morea few years ago i dined in with a few friends. everyone enjoyed their meal and we had a great time. a few days ago i had a $50 takeout order that consisted of a regular slice, regular fries, wings, and for dessert a bag of donuts. i was very disappointed this time around. the slice was amazing but everything else felt poorly executed. there was a long wait time which wasn’t a problem until i get home and realized i wasted $50 to stay hungry(didn’t eat much besides the slice. overall i hope this was just a one time occurrence because it is a nice,clean, family friendly establishment with a cool bar/pizzeria ambiance, it’s just unfortunate that i felt like i wasted my time and money this...
Read moreIt was a Friday night and I had placed an order online. I don't know what went wrong, but I ended up waiting way extra than the time I was quoted. It's not like it was a full blown restaurant. There was a small table seating section with maybe 8? bar seats from what I could see. Slower service than I expected, I guess. I should've just ordered when I got there. I get that Friday nights at restaurants are busy, but if you're going to offer online ordering, there should be SOMEONE that caters to that so that orders are expedited in a more timely manner. But, I don't work in that biz, so...
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